Palo Premium Support Program - extended service agreement (renewal) - 3 yea

Mfg.Part: PAN-SVC-PREM-3020-3YR-R | CDW Part: 3418393 | UNSPSC: 81111811
Availability: In Stock
Order fulfilled by a CDW partner.
Warranties

Terms and Conditions

These services are considered Third Party Services, and this purchase is subject to CDW’s Third Party Cloud Services Terms and Conditions, unless you have a written agreement with CDW covering your purchase of products and services, in which case this purchase is subject to such other written agreement.

The third-party Service Provider will provide these services directly to you pursuant to the Service Provider’s standard terms and conditions or such other terms as agreed upon directly between you and the Service Provider. The Service Provider, not CDW, will be responsible to you for delivery and performance of these services. Except as otherwise set forth in the Service Provider’s agreement, these services are non-cancellable, and all fees are non-refundable.

Product Details
  • Extended service agreement (renewal)
  • advance parts replacement
  • 3 years
  • shipment
  • response time: NBD
  • prepaid
  • for P/N: PAN-PA-3020
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Palo Premium Support Program - extended service agreement (renewal) - 3 yea
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Product Overview

Main Features
  • Extended service agreement (renewal)
  • advance parts replacement
  • 3 years
  • shipment
  • response time: NBD
  • prepaid
  • for P/N: PAN-PA-3020
Full access to the online support portal and 24 x 7 x 365 phone and email support are key elements of the Premium Support Program. Additional components of the Premium Support Program elements include full access to software fixes and features releases as well as advanced hardware replacement service with next business day shipping of replacement hardware.