Poly Premier - Extended Service - 1 Year - Service
Quick tech specs
- Keeps your system optimally maintained with a predictable total cost of ownership
- Service depot offers fast,reliable and cost-effective response
- Parts service characteristics for better usability and increased efficiency
- Parts Replacement service response time for better accommodation with maximum reliability
- Parts Replacement service included to resolve your problems
- Electronic service sub type for better usability and increased efficiency
- Next Business Day
- 1 Year service durati
Know your gear
Improve system availability with continual software enhancements and outstanding responsiveness
Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.
Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.
With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.
Premier Support:
- Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
- Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal
- Certified Service Partners are authorized to provide the complete solution and are integral to the overall success of your collaboration solution
Premier Software
Polycom offers comprehensive support services for all our Video solutions, and as we release our software only solutions, we are introducing a new software support strategy.
Premier Software is the support service to complement these products. Premier software support enhances the basic manufacturers 90 day software warranty to a full year of cover.