Software Details
- Technical support
- phone consulting
- business hours
- for Red Hat Partner Subscriptions
- 1 year
- response time: 1 business hour
Know your gear
Red Hat Standard Support offers a locally installed software service and support solution designed to meet the needs of businesses requiring reliable technical assistance. With a full contract period of 1 year, clients benefit from rapid response times, with severity level 1 issues addressed within 1 business hour. The service encompasses both phone consulting and web support, ensuring that assistance is readily available through multiple channels during business hours. Furthermore, the inclusion of new releases updates as part of the service ensures that your software remains up-to-date, enhancing functionality and security. Whether facing technical challenges or seeking to maintain an efficient, up-to-date software environment, Red Hat Standard Support provides the comprehensive, accessible support you need.