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Remote help allows secure, cloud based, helpdesk to endpoint connections with role based access controls. The remote help app sends data to Windows components that are not subject to the same compliance term as Microsoft Intune. For details, refer to your Windows license agreement found at https://www.microsoft.com/licensing/terms/productoffering/WindowsDesktopOperatingSystem/all?

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Software Details
  • 24x7x365 US-based Administrator Support for Reactive Break/fix
  • Microsoft Tenant and Subscription Provisioning
  • Flexible Monthly or Annual Billing Options
  • Account Manager as Primary Escalation Point
  • Service Issues And Help and How-to
  • Billing From Cdw using Cdw Credit Terms and Po and Credit Card Options
  • Ability to Decrease License Counts or Downgrade Plans at No Additional Cost (monthly Billing Only)
  • Priority Escalation to Microsoft for Service-related Issues
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