RSA Basic Support technical support - 1 month

Mfg.Part: SA-S5H-ASB1 | CDW Part: 4345125 | UNSPSC: 81111812
Availability: In Stock Ships same day if ordered before 4 PM CT
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$984.52 Advertised Price
Advertised Price
Lease Option ($29.04/month)
Note: Leasing is available to organizations only. Leasing is not available to individuals.
Product Details
  • Technical support
  • phone consulting
  • 1 month
  • 9x5
  • response time: 2 h
  • for Series 5 Security Analytics
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Product Overview

Main Features
  • Technical support
  • phone consulting
  • 1 month
  • 9x5
  • response time: 2 h
  • for Series 5 Security Analytics
Basic Support provides assistance with installation and operations of RSA solutions and products and helps to resolve problems that are inconsistent with documented behavior. Basic support includes telephone and E-mail support - technical support for your technical issues is available during 8AM to 5PM, your local time, Monday through Friday. RSA's state-of-the-art support centers are staffed with highly qualified technical support engineers with experience in RSA software and hardware technologies; SecurCare On-line - you will have 24 x 7 access to SecurCare Online (SCOL) RSA's on-line e-support center. SCOL provides web support, including on-line case management and an extensive knowledge base. Also, you receive a subscription to RSA SecurCare notes, which impart support information proactively and help mitigate risk; software releases - As a RSA customer, your entitlements include patches, maintenance and major releases of software updates and upgrades, which keep your systems current and protect your security investment.