Sign In

RSA Basic Support - technical support - for NetWitness Investigator Enterpr

Mfg.Part: NWINVENT5B1 | CDW Part: 2665774 | UNSPSC: 81112201
Availability: In Stock
Order fulfilled by a CDW partner.
Warranties
Advertised Price
Lease Option
($15.07/month)
Product Details
  • Technical support
  • for NetWitness Investigator Enterprise
  • phone consulting
  • 1 month
  • 9x5 (pack of 5)
View Full Product Details
Better Together
RSA Basic Support - technical support - for NetWitness Investigator Enterpr
Quick View
Total Price:

Product Overview

Main Features
  • Technical support
  • for NetWitness Investigator Enterprise
  • phone consulting
  • 1 month
  • 9x5 (pack of 5)
Basic Support provides assistance with installation and operations of RSA solutions and products and helps to resolve problems that are inconsistent with documented behavior. Basic support includes Telephone and E-mail Support, SecurCare On-line and Software Releases.

Telephone and E-mail Support is a technical support for your technical issues is available during 8am to 5pm, your local time, Monday through Friday. Their state-of-the-art support centers are staffed with highly qualified technical support engineers with experience in RSA software and hardware technologies.

You will have 24 x 7 access to SecurCare Online (SCOL) their on-line e-support center. SCOL provides web support, including on-line case management and an extensive knowledge base. Also, you receive a subscription to RSA SecurCare Notes, which impart support information proactively and help mitigate risk.

As a RSA customer, your entitlements include patches, maintenance and major releases of software updates and upgrades, which keep your systems current and protect your security investment.