ScriptLogic Standard Support technical support (renewal) - 2 years - for ScriptLogic Help Desk Authority Professional
Mfg # HDP-R2Y-SRP
CDW # 2546692
| UNSPSC 81112202
Software Details
- Technical support (renewal)
- 2 years
- 1 additional technician
- consulting
- for ScriptLogic Help Desk Authority Professional Edition
Know your gear
Phone Support Hours: 7am - 7pm ET (Monday - Friday)
Unlimited access 24x7 to the private support website
Online knowledge base
Online user community forums
Electronic product documentation
Download major, minor and maintenance releases, and QFE Hotfixes, that ScriptLogic provides to customers generally under support for no additional fee
Case logging via telephone support
Version and release support - ScriptLogic supports the current version and the immediately prior version of each product, including any interim releases
Bug fixes
Unlimited access 24x7 to the private support website
Online knowledge base
Online user community forums
Electronic product documentation
Download major, minor and maintenance releases, and QFE Hotfixes, that ScriptLogic provides to customers generally under support for no additional fee
Case logging via telephone support
Version and release support - ScriptLogic supports the current version and the immediately prior version of each product, including any interim releases
Bug fixes