ServiceNow IT Operations Management Standard - subscription license (1 month) - 1 node
Mfg # PROD03387
CDW # 6725474
Know your gear
Effective IT Operations Management (ITOM) requires an integrated, service-centric approach, one that maximizes business service quality, drives efficient processes, enables innovation, and ensures robust governance. However, many IT teams still wrestle with multiple, unintegrated ITOM tools. As a result, they suffer from service outages and cloud complexity. Despite investing in new tools, companies continue to experience business service outages, which negatively impact customers, partners, and employees - resulting in financial losses and damage to company reputation.
IT teams continue to manually stitch together disconnected data from multiple monitoring tools rather than have a clear, real-time view of business service and IT infrastructure health. They struggle to detect, diagnose, and resolve service issues, and the result is yet more frequent and more severe service outages. Moreover, as the demand for cloud resources grows, so does the complexity to manage them. Cloud challenges include having different systems to manage each cloud environment, inconsistent service catalogs, limited cost and usage visibility of cloud resources, and high expectations from users and businesses that want immediate results.
ServiceNow ITOM delivers a comprehensive and integrated set of ITOM capabilities that build seamlessly on your existing ServiceNow IT Service Management (ITSM) investment. ServiceNow Discovery helps create a single system of record for IT infrastructure spanning data centers and clouds. ServiceNow Event Management reduces event floods from monitoring tools and provides a single dashboard to proactively identify service issues.
IT teams continue to manually stitch together disconnected data from multiple monitoring tools rather than have a clear, real-time view of business service and IT infrastructure health. They struggle to detect, diagnose, and resolve service issues, and the result is yet more frequent and more severe service outages. Moreover, as the demand for cloud resources grows, so does the complexity to manage them. Cloud challenges include having different systems to manage each cloud environment, inconsistent service catalogs, limited cost and usage visibility of cloud resources, and high expectations from users and businesses that want immediate results.
ServiceNow ITOM delivers a comprehensive and integrated set of ITOM capabilities that build seamlessly on your existing ServiceNow IT Service Management (ITSM) investment. ServiceNow Discovery helps create a single system of record for IT infrastructure spanning data centers and clouds. ServiceNow Event Management reduces event floods from monitoring tools and provides a single dashboard to proactively identify service issues.