SIAB: Quantum DX3000 5x9x4 warranty uplift, three years, zone 1
Mfg # SU-D3K-531
CDW # 909464
| UNSPSC 81111812
Quick tech specs
- Storage In A Box
- On-site response from a StorageCare engineer within 4 hours
- Five days a week
- Includes StorageCare™ Guardian proactive monitoring and diagnostics solution at no extra cost.
- Mid-level plan
- Same business day
- Nine hours a day
Know your gear
Get a higher level of service to fit your business needs.
Quantum has confidence in the quality and reliability of its products and includes limited warranties on every product we sell. Service for Quantum products under warranty is provided by fully trained and qualified technicians who are dedicated to resolving any technical problems you might experience. Your new Quantum product comes with a comprehensive limited warranty. However, Quantum cannot properly service your product unless you register it. Product registration provides Quantum with important information in the event of a warranted service problem. Please register your product at www.quantum.com
Our ongoing commitment to our customers to deliver comprehensive service and support has earned Quantum the prestigious Support Center Practices (SCP) Certification. SCP Certification quantifies the effectiveness of Quantum’s customer service and support offerings based on a rigorous set of performance standards that includes more than 100 business best practices, which are examined during extensive onsite audits.
StorageCare™ Services offer a comprehensive range of enhanced, on-site service and support options for Quantum tape library and disk-based backup system products. Not only will you enjoy the added dimension of data protection, StorageCare Services will also protect against the negative impact of extended downtime.
On-Site 5x9x4 Services
Choose 5x9x4 support and a StorageCare Field Engineer responds on-site within four hours during the same business day, five days a week, nine hours a day, excluding Quantum or country holidays.
Other Available Services
On-Site 7x24x4 Services
With 7x24x4 support, a StorageCare Field Engineer responds on-site within four hours any day of the week, including Quantum and country holidays.
Installation Services
A Quantum technician installs and configures your system, training you to operate it to ensure proper handling.
Product Integration Services
Quantum experts integrate your product with legacy systems, configures related hardware and software and customizes it to your environment.
Library SiteCare
Proactive maintenance of your system combats wear and tear, minimizes storage downtime, and is the best protection for your investment.
For any questions regarding services from Quantum, contact your account manger.
Our ongoing commitment to our customers to deliver comprehensive service and support has earned Quantum the prestigious Support Center Practices (SCP) Certification. SCP Certification quantifies the effectiveness of Quantum’s customer service and support offerings based on a rigorous set of performance standards that includes more than 100 business best practices, which are examined during extensive onsite audits.
StorageCare™ Services offer a comprehensive range of enhanced, on-site service and support options for Quantum tape library and disk-based backup system products. Not only will you enjoy the added dimension of data protection, StorageCare Services will also protect against the negative impact of extended downtime.
On-Site 5x9x4 Services
Choose 5x9x4 support and a StorageCare Field Engineer responds on-site within four hours during the same business day, five days a week, nine hours a day, excluding Quantum or country holidays.
Other Available Services
On-Site 7x24x4 Services
With 7x24x4 support, a StorageCare Field Engineer responds on-site within four hours any day of the week, including Quantum and country holidays.
Installation Services
A Quantum technician installs and configures your system, training you to operate it to ensure proper handling.
Product Integration Services
Quantum experts integrate your product with legacy systems, configures related hardware and software and customizes it to your environment.
Library SiteCare
Proactive maintenance of your system combats wear and tear, minimizes storage downtime, and is the best protection for your investment.
For any questions regarding services from Quantum, contact your account manger.