Tintri Support Plans Platinum (Media Will Not Be Returned) - extended service agreement - 5 years - on-site

Tintri Support Plans, specifically the Platinum option, offer service and support for storage arrays. Designed to provide peace of mind, these plans feature on-site and technical support with rapid response times ranging from 2 to 4 hours depending on the severity level. With service availability 24 hours a day, seven days a week, customers have access to support whenever it's needed, including phone, email, and web consulting. The Platinum plan also includes parts and labor, ensuring that systems are maintained efficiently and effectively. This comprehensive coverage is ideal for businesses looking to minimize downtime and maintain optimal performance of their storage solutions.