UNITRENDS REC ARCH 1U 4BAY DEVICE

Mfg.Part: RXDA | CDW Part: 2753841
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UNITRENDS REC ARCH 1U 4BAY DEVICE is rated4.47 out of5 by15.
Rated 5 out of 5 by from It makes it easier to track and set up new backups due to its coverage of both physical and virtual environmentsWhat is our primary use case?We use this solution to back up both physical and virtual environments in and out of the office.How has it helped my organization?Easier to track and set up new backups due to its coverage of both physical and virtual environments (or we would have needed two separate solutions).What is most valuable?* The ability to back up both physical and virtual appliances under one roof.* Its cloud backup capability.What needs improvement?Network-based storage stability could be improved.What do I think about the stability of the solution?I had some issues early on with network-based storage dropping connections, therefore corrupting the backups.What do I think about the scalability of the solution?No issues.How is customer service and technical support?A 10 out 10. Whenever I have had issues, the customer service staff has been more than helpful in resolve them.Which solutions did we use previously?Veeam. Cost of licensing was getting expensive due to our other site expanding.How was the initial setup?Fairly easy, once I got my head around the way they set retention policies.What about the implementation team?In-house.What's my experience with pricing, setup cost, and licensing?Several options are available. Speak to their sales staff to ensure you have the right solution for your needs.Which other solutions did I evaluate?No.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-11-16T00:00:00-05:00
Rated 5 out of 5 by from It saves time and pays for itself in one yearWhat is our primary use case?* Backup* RecoveryWhat is most valuable?Ease of use.How has it helped my organization?It saves time.What needs improvement?All things with a computer chip.For how long have I used the solution?Two years.What was my experience with deployment of the solution?None.What do I think about the stability of the solution?None.What do I think about the scalability of the solution?None.How is customer service and technical support?Outstanding.Which solutions did we use previously?Vendor provided backup service. Unitrends product paid for itself in one year.How was the initial setup?I had excellent help from my reseller.What about the implementation team?A vendor team did the implementation.What was our ROI?One year.What's my experience with pricing, setup cost, and licensing?Affordable.Which other solutions did I evaluate?Yes, Veeam.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-11-15T00:00:00-05:00
Rated 5 out of 5 by from The daily backup report is one of the most valuable featuresWhat is our primary use case?We use it to back up our VMware environments. We do daily backups of virtual servers and databases.How has it helped my organization?It has reduced recovery time. From recovering VMs to just simple file-level recovery. It's all fast and easy.What is most valuable?The daily backup report is one of the most valuable features. There is a clear report sent and emailed to me every morning that shows if all backups were successful.What needs improvement?The only area that I would say needs some improvements is the initial setup. A little more assistance and help during implementation would be great.For how long have I used the solution?One to three years.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2018-11-25T00:00:00-05:00
Rated 5 out of 5 by from Diversifying jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunksWhat is our primary use case?This is my primary backup and archive service.It is an easy system to use. The support, if needed, is always willing to help.How has it helped my organization?It is a quick and easy way to organize my backups and to keep track of them.So far, I have not had any issues and support has always been helpful.What is most valuable?The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks.What needs improvement?The next release should bring back the ease of some search issues from the legacy program.The ability to run just differentials without pulling the full on your archive.For how long have I used the solution?One to three years.What do I think about the stability of the solution?No issues.What do I think about the scalability of the solution?No issues.Which solutions did we use previously?This is our second system with Unitrends.What's my experience with pricing, setup cost, and licensing?Talk with the sales guys. They can work with you on the best package.Which other solutions did I evaluate?Not this time around.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-12-24T00:00:00-05:00
Rated 5 out of 5 by from The customer and technical support are excellentWhat is our primary use case?We use it to back up files and virtual machine (VM) instances.How has it helped my organization?It works as expected the vast majority of the time. This is an improvement over other products that seem to break with the slightest change in the environment.What is most valuable?The simple and fast restore routine.What needs improvement?There are a few quirks where the GUI, agent, and back-end are not precisely meshed. The new OS may have fixed those issues, however.What do I think about the stability of the solution?No issues.What do I think about the scalability of the solution?No issues.How is customer service and technical support?Excellent.Which solutions did we use previously?We used software-only products. There were a number of incidents where the compatibility with the hardware was not a 100 percent.This solution alleviates the compatibility issue.How was the initial setup?It was probably as simple as could be considering that every environment will need some amount of tweaking.What about the implementation team?It was implemented in-house.What was our ROI?Not calculated. Estimated at about one year.What's my experience with pricing, setup cost, and licensing?Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s).Which other solutions did I evaluate?None worth mentioning here.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-11-26T00:00:00-05:00
Rated 5 out of 5 by from The licensing is all included in the appliance, but it could be a little more customizableWhat is our primary use case?Backup replacement for Backup Exec. Also, we are replicating backups from one datacenter to another.How has it helped my organization?VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs.What is most valuable?It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes. The racking of the appliance took the longest, as it is heavy.What needs improvement?We have a huge VMware infrastructure with multiple hosts that use local storage. Backup jobs of VMs seem to target one host at a time, so if there are 10 VMs on that host getting backed up, it hammers that ESXi host until sometimes the jobs hang and nothing more occurs. It would be great to have the job throttle/limit the max number of backups on a single ESXi host.For how long have I used the solution?Still implementing.What do I think about the stability of the solution?Everything has been stable since implementation.What do I think about the scalability of the solution?Not yet.How is customer service and technical support?So far, they have gone out of their way to assist us if there are questions or issues.Which solutions did we use previously?Yes, we utilized Backup Exec and a Dell DR4000 disk appliance. We were going to replace the DR4000 with a DR6300, but found that the cost of Unitrends was about the same as the DR6300. We liked the fact that the Unitrends appliance was all-in-one.How was the initial setup?Very simple. You just put in a name and an IP address, then browse to the website to get to the console, deploy agents, and start backing it up.What about the implementation team?In-house implementation.What was our ROI?Not calculated.What's my experience with pricing, setup cost, and licensing?The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive.Which other solutions did I evaluate?Yes, we looked at Backup Exec and the DR6300, as well as the Dell EMC iDPA 5800. The price of the iDPA was steep and they would not let us demo a unit.What other advice do I have?So far, so good. It could be a little more customizable, but hopefully reviews like this and feature request updates that I have submitted move that along.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2018-01-11T00:00:00-05:00
Rated 5 out of 5 by from We have been able to move completely away from using tape and robocopy for backup effortsHow has it helped my organization?We have been able to move completely away from using tape and robocopy for backup efforts.What is most valuable?* Reliable DR* Backup/archive to multiple locations* Excellent supportWhat needs improvement?Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to findWhat do I think about the stability of the solution?When we first moved to v10, we did have issues with restores. Support jumped right in and found the issue, and published a bug fix, this took care of the issue.What do I think about the scalability of the solution?None.How is customer service and technical support?Customer Service:Excellent. I like that I can chat directly with them for simple issues, and can also reach out to higher level engineers for the more difficult issues.Technical Support:Excellent, see previous answer.Which solutions did we use previously?We used Zerto, which was not able to do file-level restores for any volume larger than 2TB.How was the initial setup?It was straightforward in the initial setup, but a bit more complex in the tuning and tweaking.What about the implementation team?I actually implemented most of it by myself.What's my experience with pricing, setup cost, and licensing?Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-10-18T00:00:00-04:00
Rated 5 out of 5 by from Allows us to add new assets to our existing backup strategy with minimal errorsUnitrends allows us to easily add new assets to our existing backup strategy with no headaches. I am used to seeing quite a bit of errors when using different backup strategies and this has been minimized. When I have had to reach out to Unitrends support, they are quick to get back to me and try their best to help come up with a solution. I've had good luck with the product so far and wouldn't hesitate to implement it again.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-10-17T00:00:00-04:00
Rated 5 out of 5 by from We can remote manage, monitor and report multiple client sites, but there's no support for dual VPN utilization.What is our primary use case?We currently use Unitrends to backup of local on premises environment as well as our Azure VMs.We use our local network as an off-site storage for our Azure VMs and replicate our local backups to Azure.We also have several appliances installed at our customers. Using the notifications we can easily monitor backups and address any failures quickly.How has it helped my organization?This product has given us the ability to remote manage, monitor and report multiple client sites .We have relied on this appliance several times to recover our clients from Crytpo viruses that have locked their files for ransom.What is most valuable?- Cloud replication- Remote management of clients- Reporting- Iinstant recovery (allows a spin-up of your image as a VM on the appliance).What needs improvement?Pushing the client to Windows 8 and Server 2012, no appliance update notifications, more stable pricing model, no support for dual VPN utilization (required for cloud replication and remote monitoring which cannot be done simultaneously).For how long have I used the solution?Three to five years.What do I think about the stability of the solution?Unitrends is very stable.What do I think about the scalability of the solution?The product is very scalable however if you are a small company that uses multiple subnets you must purchase a higher end appliance with multiple NICs. The lower end appliance no longer come with 2.How is customer service and technical support?Customer Service:Customer service is excellent.Technical Support:Technical support is very qualified and educated.Which solutions did we use previously?We previously used 3X and they went out of business.How was the initial setup?Initial setup is very easy and straight foreword. You will need to program the Unitrends appliance with network configurations. Next will be installing the client on each workstation. This can be pushed on Windows 7 and earlier. Server 2012 and Windows 8 will require you to visit each workstation.Configuring some of the advanced features however can be very tedious and difficult. A call to Unitrends support more than likely will be necessary.What about the implementation team?We implemented the product for ourselves and a several clients.What was our ROI?How much is your data worth to you?What's my experience with pricing, setup cost, and licensing?Pricing model constantly changes.Which other solutions did I evaluate?Before choosing Unitrends we also looked at Veeam, Symantec, Acronis, Backup Assist, etc.What other advice do I have?This is a great product. Easy to setup, technical support is great, lots of documentation available. The reports are great to keep your backups working and recovery testing is easy.We have needed to restore a handful of times already and having Unitrends has been 100% thus far making us look good.There recently has been a lot of restructuring that has been happening at Unitrends and our common contacts and reps keep changing. They have also switched their sales model and no longer sell direct.Disclaimer: My company has a business relationship with this vendor other than being a customer:We originally we just a customer and began selling this product to our customers and eventually becoming a partner.
Date published: 2015-07-08T00:00:00-04:00
Rated 5 out of 5 by from We went from tape backups to hard disk backups. The restores have been a lot quicker.What is most valuable?Loving the new SLA Policy feature. Recovery is very quick.How has it helped my organization?We went from tape backups to hard disk backups using Unitrends. The restores have been a lot quicker.What needs improvement?Stabilizing SQL database backups: They are way too sensitive and I am having to constantly fix SQL level backups.For how long have I used the solution?Three years.What was my experience with deployment of the solution?None. Easy deployment.What do I think about the stability of the solution?No.What do I think about the scalability of the solution?No.How is customer service and technical support?Customer Service: Excellent.Technical Support: Excellent.Which solutions did we use previously?Symantec NetBackup.How was the initial setup?It was actually very straightfowardWhat about the implementation team?It was in-house with the assistance of Unitrends tech support.What was our ROI?I've already received my ROI through many man hours being saved going from tape to hard disk.What's my experience with pricing, setup cost, and licensing?Consider the Enterprise Plus license, it adds a few extra analytics and reporting that will provide you with a little more insight into your RPO and RTOs.Which other solutions did I evaluate?Dell solution, ExaGrid, and a little bit of Veeam.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-10-17T00:00:00-04:00