VERITAS Backup Exec Agent for Application and Databases - On-Premise compet
On-Premise competitive upgrade license + 1 Year Essential Support
VERITAS Backup Exec Agent for Application and Databases - On-Premise compet is rated 4.0 out of 5 by 1.
Rated 4 out of 5 by Adnan Hassan from Two main purposes that we are using this application is for backup and restore.Valuable Features:The most important feature of this product is the backup of any data, i.e., it could be databases or Z files, it could be anything.For us, the main two objectives that we understand from this application, are backup and restore; these are the main purposes for which we are using this application.Improvements to My Organization:I can give an example in term of the databases, the Exchange databases, the email databases or the flag files, it has improved the working of our organization in such a way that you can even go to a block-level restore and can go to a demo-level file restore.It has improved the working of our organization in such a way, that the technology they have been using is much better than the other software providers in the region. The other companies are okay now but Veritas started out first with this technology.We are using this application as a corporate standard and we feel it's a better application compared to the others.Room for Improvement:The features that we have used are very limited; I don't see any feature that needs to improve.The stability, reliability of the product and the features that are available in this application are very good.However, it's not too stable for the client-server architecture, the Center Management is not so interactive, and then there are some other issues in terms of the complex licensing aspect which needs to improve.Use of Solution:I'm using this solution for last almost five to six years.Stability Issues:The thing is that they have small issues that are going on. I am not sure if it is the product, but it could be with the environment or the hardware that we used to support this application; so, it could be anything, it could be various factors. However, if you go back to the application, the support is really good, we get support in time and are happy with the support; we have no problems at all.Scalability Issues:The product is scalable but it has limited scalability. It comes down to the hardware, i.e., what we are using based on its limitations. So, it can support anything. If you're okay to scale in terms of your hardware, it's going to support you; that is not a problem. But, the licensing structure is quite complex, here they could make some improvements. Licensing is quite complex to understand, we have to go back to the vendor every time to get the right product.Technical Support:Technical support part depends upon the person who picks the call and if they are okay to support you. If they are in your time region, then you get a better support, but if they're not in your region and there is a delay in the support, then you are losing valuable business for backup and restore. Overall, it is much better than the others.Previous Solutions:We actually are using two to three solutions at the moment. We are using the Arcserve Backup as they are also a major player in the market for many years. We were using it and are okay with that, but they have not advanced in terms of their technology for many years, so for this reason, we had to switch to Veritas.Initial Setup:The setup was straightforward and complex, i.e., if you talk about just a single set of installation, it's straightforward; but if you come back to the client-server architecture, it's complex because it has to match the versions and it has a one version backup compatibility. If you had to go back to a previous version, then you have to struggle. Thus, it's simple for standalone but is complex for the client-server architecture.Other Solutions Considered:Definitely, we evaluated different options before. We have evaluated this product and have evaluated it on different levels. We have evaluated it for various backups such as the Linux backup, we have also used it for several other purposes and found that it's a better solution. That was the reason to choose this application.The only challenge we are facing is that the Center Management is not as improved as Arcserve but it still works. The Center Management dashboard is not so user-friendly and that is the only thing we struggle with.Other Advice:It's an easy software to set up and also, to back up and restore your files.It's user-friendly, it's not very complex and a person with limited IT/technical support knowledge can manage this application.Disclaimer: I am a real user, and this review is based on my own experience and opinions.