- Technical support
- for SUSE Linux Enterprise Server for VMware
- unlimited hosts
- must be purchased with software license
- phone consulting
- 1 year
Extended Support will be provided for 3 years following General Support. Hardware platforms are no longer supported, guest OS updates may or may not be applied, and bug fixes are limited to critical issues. Critical bugs are deviations from specified product functionality that cause data corruption, data loss, system crash, or significant customer application down time and there is no work-around that can be implemented.