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Zscaler Sup Ess - Cloud Security Service - Zero Trust Access - Advanced Threat Protection - Subscription License

Mfg # ZCES-SUP-ESS CDW # 8148369

Software Details

  • Supports secure web gateway throughput up to 1 Gbps with TLS 1.3 inspection and full SSL decryption capability
  • Includes 24x7x365 TAC support with 30-minute response for critical incidents and proactive health monitoring
  • Provides 99.99% service uptime SLA with multi-POP redundancy and automatic failover across global data centers
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Know your gear

ZSCALER SUP ESS and ZCES-SUP-ESS deliver reliable, enterprise-grade support services designed to keep your Zscaler cloud security environment running smoothly, securely, and efficiently. Ideal for organizations that depend on always-on secure access, these support offerings help you maximize uptime, optimize performance, and get more value from your Zscaler investment.

With ZSCALER SUP ESS and ZCES-SUP-ESS, your IT and security teams gain direct access to expert assistance, proactive guidance, and fast issue resolution, so they can focus on strategic initiatives instead of troubleshooting.

  • Faster issue resolution - Reduce downtime and disruption with access to knowledgeable Zscaler support engineers who understand your environment and can quickly diagnose and resolve problems.
  • Optimized cloud security performance - Ensure your Zscaler deployment is configured for best performance, reliability, and user experience across all locations and devices.
  • Proactive guidance and best practices - Benefit from recommendations on policy tuning, configuration, and security posture to help you stay ahead of evolving threats.
  • Consistent, predictable support experience - Standardized processes and clear escalation paths help your team get the right level of support when it matters most.
  • Improved user satisfaction - Minimize disruptions to end users by resolving access and performance issues quickly, keeping remote and on-site workers productive.
  • Better return on your Zscaler investment - Get more value from your Zscaler platform by leveraging expert support to fully utilize available features and capabilities.

These support services are ideal for organizations looking to strengthen their cloud security, secure web gateway, and Zero Trust network access deployments with dependable, enterprise-level assistance. Whether you are managing a complex global rollout or maintaining a mature Zscaler environment, ZSCALER SUP ESS and ZCES-SUP-ESS help ensure your security infrastructure remains resilient, compliant, and aligned with your business goals.

By choosing ZSCALER SUP ESS and ZCES-SUP-ESS, you gain a trusted partner to support your Zscaler cloud security platform, reduce operational risk, and keep your organization securely connected-anytime, anywhere.

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Terms and Conditions

These services are considered Third Party Services, and this purchase is subject to CDW’s Third Party Cloud Services Terms and Conditions, unless you have a written agreement with CDW covering your purchase of products and services, in which case this purchase is subject to such other written agreement.

The third-party Service Provider will provide these services directly to you pursuant to the Service Provider’s standard terms and conditions or such other terms as agreed upon directly between you and the Service Provider. The Service Provider, not CDW, will be responsible to you for delivery and performance of these services. Except as otherwise set forth in the Service Provider’s agreement, these services are non-cancellable, and all fees are non-refundable.

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Zscaler Sup Ess - Cloud Security Service - Zero Trust Access - Advanced Threat Protection - Subscription License

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