AirWatch Enhanced Service - technical support - 1 year

Mfg. Part: V-PS-SUPP-ENH-F | CDW Part: 3912338 | UNSPSC: 81112201
$26,293.09Advertised Price
Lease Option ($773.54 /month) Lease Availability

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Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 13 hrs 38 mins
  • Technical support
  • 1 company
  • federal
  • U.S. Federal only
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • 1 company
  • federal
  • U.S. Federal only
  • phone consulting
  • 1 year
  • 24x7
This support services offering is designed for AirWatch customers who have complex environments or advanced support needs. AirWatch Enhanced Support Services incorporates all the features of AirWatch Basic Support Services with the addition of extended support hours, direct access to level two support resources, and unlimited support requests. With five support centers across the globe and support provided in eighteen languages, customers get 24 x 7 x 365 worldwide support.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: AirWatch
Compatibility: PC
Manufacturer: VMware GSA
Packaged Quantity: 1
Product Line: AirWatch Enhanced Service

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 2 hours
Service Availability (Days a Week): Saturday-Sunday

Service Availability (Days a Week): Monday-Friday

Service Type: Web support

Service Type: Web knowledge base access

License Qty: 1 company

Hosted Service Type: SaaS
Installation Type: Hosted

License Pricing: Federal government
Licensing Details: U.S. Federal only

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10/27/2016 2:22:52 AM
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