Brocade Essential Direct Support Next-Business-Day Parts - extended service

Mfg. Part: D4U30A | CDW Part: 3673800 | UNSPSC: 81111812
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Ships same day if ordered before 4 PM CT
  • Extended service agreement
  • parts
  • shipment
  • response time: NBD
  • for Brocade BR-VDX6740-24-R
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Product Overview
Main Features
  • Extended service agreement
  • parts
  • shipment
  • response time: NBD
  • for Brocade BR-VDX6740-24-R
Brocade understands that every network is unique and requires a different level of technical support to meet the customer’s business requirements. Brocade Direct Support provides a single support contact for SAN and IP networking products purchased through Brocade, Brocade OEM Partners, or Brocade Solution Providers. Organizations facing the challenges of maintaining large or complex networking environments gain immediate access to Brocade expertise and resources to accelerate problem resolution, increase uptime, and improve overall efficiency.

Provides next-business-day response for parts replacement from the time Brocade has determined a replacement is required and confirmed dispatch with the customer3. Physical installation of the replacement part and defective product return are to be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available on business days 9×5 local time to customer site. Offer also includes 24×7 access to the TAC, software updates, and online self-service tools.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Details Location: Shipment
Support Details Service Included: Parts
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: Web support

Support Details Type: New releases update

Brand: Brocade
Compatibility: PC
Manufacturer: HP Software
Model: Next-Business-Day Parts
Packaged Quantity: 1
Product Line: Brocade Essential Direct Support

Service & Support
Location: Shipment
Response Time: Next business day
Service Included: Parts
Type: Extended service agreement

Service & Support Details
Response Time: Next business day

Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Class of Equipment: Complicated network devices

Product Reviews
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10/22/2016 12:23:56 AM
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