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Check Point Direct Enterprise Support Premium - extended service agreement

Mfg. Part: CPES-SS-PREMIUM | CDW Part: 881269 | UNSPSC: 81111812
$1.24Advertised Price
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 7 hrs 17 mins
  • Extended service agreement
  • replacement
  • 1 year
  • shipment
  • 24x7
  • response time: NBD
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 1 year
  • shipment
  • 24x7
  • response time: NBD
Check Point Enterprise Premium Support delivers all the benefits of Enterprise Software Subscription with comprehensive, 7x24 unlimited support from experienced and certified security experts. With online tools, global "follow the sun" service centers, and committed 30 minute response times, you can count on Check Point to resolve your mission-critical issues quickly and efficiently.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Full Contract Period: 1 year / 10 contacts
Support Details Type: New releases update



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Service Included: Emergency phone consulting
Support Details Type: Technical support



Support Details Service Included: Phone consulting



Support Details Service Included: E-mail consulting



Support Details Service Included: Web support

Service & Support Details
Response Time: Next business day
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity level 1
Response Time: 30 min



Limitation: Severity level 2
Response Time: 4 hours



Limitation: Severity level 3



Limitation: Severity level 4

Header
Brand: Check Point
Compatibility: PC
Manufacturer: Checkpoint Firewall Hardw
Model: Premium
Packaged Quantity: 1
Product Line: Check Point Direct Enterprise Support

Service & Support
Location: Shipment
Response Time: Next business day
Service Availability: 24 hours a day / 7 days a week
Service Included: Replacement
Type: Extended service agreement

Equipment
Class of Equipment: Complicated network devices

 
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12/5/2016 8:43:50 AM
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