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Check Point Enterprise Standard Support - technical support - 1 year

Mfg. Part: CPES-SS-STANDARD-DUP | CDW Part: 4343648 | UNSPSC: 81112201
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Mon-Fri 7am-7:30pm CT
Ships today if ordered within 15 hrs 27 mins
  • Technical support
  • emergency phone consulting
  • 1 year
  • 9x5
  • response time: 30 min
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Product Overview
Main Features
  • Technical support
  • emergency phone consulting
  • 1 year
  • 9x5
  • response time: 30 min
Software Subscription includes software product upgrades, service packs, and hot fixes for one full year. Software Subscription guarantees that Secure Virtual Network solutions are kept as current as possible through the latest product enhancements and capabilities. For major product releases, Check Point ships a software upgrade package to Software Subscription customers. For minor software upgrades, service packs and hot fixes are conveniently available for electronic download. Customers requiring Software Subscription coverage for multiple products must purchase and register a Check Point Software Subscription Program for each product.

Standard Support Package is intended for security-conscious companies requiring technical support on business days with a 4-hour response time, plus software subscription services.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day
Service Type: Emergency phone consulting

Limitation: Severity level 2/3/4
Response Time: 4 hours
Service Type: Phone consulting

Service Type: Web knowledge base access

Service Type: New releases update

Brand: Check Point
Compatibility: PC
Manufacturer: Check Point Software
Packaged Quantity: 1
Product Line: Check Point Enterprise Standard Support

Service & Support
Response Time: 30 min
Service Availability: 9 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support

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1/22/2018 12:33:55 AM
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