Cisco SMARTnet Solution Support - extended service agreement
Mfg # CON-SSSNT-CTSCAM60
CDW # 4098922
Quick tech specs
- 24/7 web and phone access to Cisco’s team of technical experts
- Allows for speedy resolutions
- 30-minute SLA for high-risk scenarios,reducing the risk of downtime
- NBD parts shipment
Know your gear
Achieve IT and business goals with the Cisco® Smart Net Solution Support Extended Service Agreement. This contract is ideal for enterprises with complex and multi-vendor network devices, offering expert technical support, hardware protection and smart device diagnostics. With the Cisco Smart Net Solution Support, organizations gain access to a single executive who manages the issue from first call start to finish.
Companies get 24/7 phone consulting and web support from Cisco’s team of technology experts for effective troubleshooting. This extended service agreement for parts shipment is available during business hours Monday through Friday, with next business day (NBD) response time. This Cisco Solution Support includes Smart Net Total Care® (SNTC) and software support. It provides priority service with a 30-minute service level agreement (SLA) for high-risk scenarios, ensuring uninterrupted business operations. Share notes and files with Cisco experts for a speedy resolution of network issues through real-time conversations. The Cisco Smart Net service puts businesses in touch with technology pros who investigate the problem from Cisco and outside vendors, eliminating the doubt concerning which provider to call. Use this service agreement to leverage the full potential of Cisco experts to keep business functions operating at peak performance.
Companies get 24/7 phone consulting and web support from Cisco’s team of technology experts for effective troubleshooting. This extended service agreement for parts shipment is available during business hours Monday through Friday, with next business day (NBD) response time. This Cisco Solution Support includes Smart Net Total Care® (SNTC) and software support. It provides priority service with a 30-minute service level agreement (SLA) for high-risk scenarios, ensuring uninterrupted business operations. Share notes and files with Cisco experts for a speedy resolution of network issues through real-time conversations. The Cisco Smart Net service puts businesses in touch with technology pros who investigate the problem from Cisco and outside vendors, eliminating the doubt concerning which provider to call. Use this service agreement to leverage the full potential of Cisco experts to keep business functions operating at peak performance.