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Cisco Unified Communications Essential Operate Service - extended service a

Mfg. Part: CON-ECDN-CTSE20K9 | CDW Part: 2399479 | UNSPSC: 81111812
$154.60Advertised Price
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 3 hrs 36 mins
  • Extended service agreement
  • hardware replacement and software application support
  • 1 year
  • 8x5
  • response time: NBD
  • for P/N: CTS-E20-K9
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Product Overview
Main Features
  • Extended service agreement
  • hardware replacement and software application support
  • 1 year
  • 8x5
  • response time: NBD
  • for P/N: CTS-E20-K9
  • CTS-E20-K9=
The Cisco Unified Communications family of voice and IP Communications products and applications enables your organization to communicate more effectively. The results are simplified business processes, improved customer service, and increased productivity and profitability. But to gain the full advantage of your network, you need proper operational support to maintain the efficiency, reliability, and performance of your converged voice and data infrastructure.

The Cisco Essential Operate Service, part of the Cisco Lifecycle Services framework, can help you quickly resolve incidents across your IP Communications network by providing you with access to a highly trained team of specialized engineers who can analyze complex networking issues and assist with incident remediation. The support they provide can help reduce downtime, improve Cisco Unified Communications performance, and lead to higher productivity.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Equipment
Class of Equipment: Video conferencing devices

Header
Brand: Cisco
Compatibility: PC
Manufacturer: Cisco Software Support
Model: Essential Operate Service
Packaged Quantity: 1
Product Line: Cisco Unified Communications

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Service Included: Hardware replacement and software application support
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Type: New releases update

Service & Support
Response Time: Next business day
Service Availability: 8 hours a day / 5 days a week
Service Included: Hardware replacement and software application support
Type: Extended service agreement

Service & Support Details
Response Time: Next business day
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 8 hours a day



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Miscellaneous (CDW)
Compatible With:
Cisco IP Video Phone E20

 
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12/7/2016 12:24:03 PM
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