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Cisco Unified Contact Center Express PREMIUM ( v. 11 ) - license

Mfg. Part: CCX-11-25P-ADD | CDW Part: 3948202 | UNSPSC: 43233405
$44,995.00SAVE $3,331.43
$41,663.57CallAdvertised Price
 
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  • ( v. 11 )
  • license
  • 25 licenses
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Product Overview
Main Features
  • ( v. 11 )
  • license
  • 25 licenses
Cisco Unified Contact Center Express meets the needs of departmental, enterprise branch, or small to medium-sized companies that need easy-to-deploy, easy-to-use, highly available and sophisticated customer interaction management. It is designed to enhance the efficiency, availability, and security of customer contact interaction management by supporting a highly available virtual contact center with integrated self-service applications across multiple sites. Its support for powerful agent-based assisted service as well as fully integrated self-service applications results in reduced business costs and improved customer response by providing sophisticated and distributed automatic call distributor, interactive voice response, computer telephony integration and agent and desktop services in a single-server, contact-center-in-a-box deployment.

Cisco Unified Contact Center Express Premium is optimal for full-featured formal call centers requiring skills-based routing, CTI-based agent screen pop, or integrated self-service application support.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Category: Internet & communication applications
Installation Type: Locally installed
Subcategory: Internet & communication - internet utilities , Internet & communication - IP telephony

Header
Brand: Cisco
Compatibility: PC
Manufacturer: CISCO DS HARDWARE DIRECT
Model: Premium
Packaged Quantity: 1
Product Line: Cisco Unified Contact Center Express

Software
License Category: License
License Qty: 25 licenses
License Type: License
Version: 11

 
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12/10/2016 8:49:27 PM
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