Cisco Unified Customer Voice Portal Redundant ( v. 8.x ) - upgrade license

Mfg. Part: CVP-8X-FEAT-U-RED | CDW Part: 2205545 | UNSPSC: 43232703
$75.00SAVE $5.18
$69.82CallAdvertised Price
This item is currently unavailable to purchase online. Please contact us to place this order.

Sales Assistance

800.808.4239 Mon-Fri 7am-7:30pm CT

Answer within 24 hours.


Have leasing questions? Let us know how can we help.

Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • ( v. 8.x )
  • upgrade license
  • 1 port
  • Win
View More
Product Overview
Main Features
  • ( v. 8.x )
  • upgrade license
  • 1 port
  • Win
Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, delivering a media-rich collaboration experience across business, government agency, and institutional workspaces. These applications use the network as the platform to enhance comparative advantage by accelerating decision time and reducing transaction time. The security, resilience, and scalability of the network enables users in any workspace to easily connect every time, everywhere, so everyone is included, using any media, device, or operating system. Cisco Unified Communications is part of a comprehensive solution that includes network infrastructure, security, wireless, management applications, lifecycle services, flexible deployment and outsourced management options, and third-party applications.

Cisco Unified Customer Voice Portal (CVP) delivers voice and video self-service that are in a class of their own. Using Cisco Unified Customer Voice Portal, organizations can provide intelligent, personalized self-service over the phone, allowing customers to efficiently retrieve the information they need from the contact center.

Customers can use touch-tone service or their own voice to request information with self-service, and, if live agent assistance is requested, Cisco Unified Customer Voice Portal can transfer information given by the customer and the call itself to the agent, resulting in a smooth customer service experience. In addition, Cisco Unified Customer Voice Portal can support video interactions, including self-service, queuing, and agent, across mobile devices and kiosks.

Cisco Unified Customer Voice Portal can help eliminate the clunky, one-size-fits-all menu trees that can frustrate customers. It includes intelligent software that empowers enterprise contact centers to deliver more relevant and personalized voice applications that exceed customer expectations. Enhanced management and reporting software allows for centralized management of larger, distributed deployments and enhanced visibility of self-service performance against business metrics.

By combining the power of open standards with intelligent application development and management software, and by providing enhanced call control, platform management, and reporting services, Cisco Unified Customer Voice Portal gives enterprises a high-performance solution for the contact center that can deliver world-class customer service and increase customer satisfaction and overall business profitability.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Category: Internet & communication applications
Subcategory: Internet & communication - IP telephony

Brand: Cisco
Compatibility: PC
Model: Redundant
Packaged Quantity: 1
Product Line: Cisco Unified Customer Voice Portal

License Category: License
License Qty: 1 port
License Type: Upgrade license
Version: 8.x

System Requirements
Platform: Windows

Adding to Cart...
10/22/2016 7:00:51 PM
^ Back to Top

Maximum 300 characters
An account manager will email you within one business day to confirm your request.

Your Quote has been submitted

What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.


Something went wrong.

Please try again later.

License Selector

    The license selector is not currently available. Please try again later.