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Cisco Unified Customer Voice Portal ( v. 11 ) - media

Mfg. Part: CVP-11-MEDIA= | CDW Part: 4219868 | UNSPSC: 43232703
$46.87CallAdvertised Price
 
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  • ( v. 11 )
  • media
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Product Overview
Main Features
  • ( v. 11 )
  • media
Deliver intelligent, personalized self-service over the phone. Cisco Unified Customer Voice Portal (CVP) enables customers to efficiently and enjoyably retrieve the information they need from the contact center. Customers can use touchtone signals or their own voice to request self-service information. If they request live agent assistance, Unified CVP can place a call in queue until an appropriate agent is available and then transfer information given by the customer directly to the agent along with the call itself to provide a seamless customer service experience.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Category: Internet & communication applications
Installation Type: Locally installed
Subcategory: Internet & communication - audio conferencing , Internet & communication - IP telephony , Internet & communication - video conferencing

Header
Brand: Cisco
Compatibility: PC
Manufacturer: CISCO DS HARDWARE DIRECT
Packaged Quantity: 1
Product Line: Cisco Unified Customer Voice Portal

Software
License Category: Media
License Type: Media
Version: 11

 
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12/4/2016 2:23:48 AM
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