100

Cisco Unified Customer Voice Portal ( v. 9.x ) - upgrade license

Mfg. Part: CVP-9X-FEAT-U-PT | CDW Part: 3161249 | UNSPSC: 43232804
$301.24CallAdvertised Price
 
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  • ( v. 9.x )
  • upgrade license
  • 1 port
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Product Overview
Main Features
  • ( v. 9.x )
  • upgrade license
  • 1 port
Deliver intelligent, personalized self-service over the phone. Cisco Unified Customer Voice Portal (CVP) enables customers to efficiently and enjoyably retrieve the information they need from the contact center.

Customers can use touchtone signals or their own voice to request self-service information. If they request live agent assistance, Unified CVP can place a call in queue until an appropriate agent is available and then transfer information given by the customer directly to the agent along with the call itself to provide a seamless customer service experience.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Category: Networking applications
Subcategory: Network - monitoring & performance management

Header
Brand: Cisco
Compatibility: PC
Manufacturer: CISCO DS HARDWARE DIRECT
Packaged Quantity: 1
Product Line: Cisco Unified Customer Voice Portal

Software
License Category: License
License Qty: 1 port
License Type: Upgrade license
Version: 9.x

 
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12/8/2016 9:56:20 PM
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