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Citrix Appliance Maintenance Gold - technical support - for Citrix CloudBri

Mfg. Part: 4045261-E7 | CDW Part: 4268966 | UNSPSC: 81112201
$19,407.35Advertised Price
Lease Option ($580.67 /month) Lease Availability
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 1 hrs 39 mins
  • Technical support
  • for Citrix CloudBridge 5100-2000 (2000 Mbps) Virtual WAN Appliance
  • ELA
  • level 7
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for Citrix CloudBridge 5100-2000 (2000 Mbps) Virtual WAN Appliance
  • ELA
  • level 7
  • phone consulting
  • 1 year
  • 24x7
Citrix Appliance Maintenance provides a convenient way for customers to budget annually to receive technical support, software upgrades for appliances and return material authorization RMA access in the event of appliance failure.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Citrix
Compatibility: PC
Manufacturer: Citrix NetScaler
Model: Gold
Packaged Quantity: 1
Product Line: Citrix Appliance Maintenance

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 4 hours
Service Type: Web support



Limitation: Severity level 3
Response Time: 24 hours



Service Type: New releases update



Response Time: 1 business day
Service Type: Replacement

Software
Licensing Program: Citrix Enterprise Licensing Program (ELA)
Software Title: Citrix CloudBridge 5100-2000 (2000 Mbps) Virtual WAN Appliance

General
Installation Type: Locally installed

Licensing
License Pricing: Volume
Pricing Level: Level 7

 
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12/2/2016 2:21:24 PM
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