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Dialogic Pro Services Platinum Per Unit Plan - extended service agreement -

Mfg. Part: 310-959-1P | CDW Part: 2972044 | UNSPSC: 81111812
$853.85Advertised Price
Lease Option ($26.64 /month) Lease Availability
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  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: 1 business day
  • for 2000 Media Gateway DMG2060DTISQV34
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: 1 business day
  • for 2000 Media Gateway DMG2060DTISQV34
Per Unit Plans harness Dialogic's expertise to help ensure a specific level of availability and performance for Dialogic products. These plans are registered at the time of purchase and provide service coverage for specific Dialogic product units.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Dialogic
Compatibility: PC
Manufacturer: Dialogic Telephony
Model: Platinum Per Unit Plan
Packaged Quantity: 1
Product Line: Dialogic Pro Services

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Service Included: Emergency phone consulting
Support Details Type: Technical support



Support Details Service Included: Phone consulting



Support Details Service Included: E-mail consulting
Support Details Type: Product info support



Support Details Type: New releases update



Support Details Service Included: Remote diagnosis



Support Details Type: Configuration



Support Details Type: Installation

Service & Support
Location: Shipment
Response Time: 1 business day
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: 1 business day



Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity level 2
Response Time: 2 hours
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3
Response Time: 4 hours



Response Time: 4 business hours

Equipment
Class of Equipment: Complicated network devices

Miscellaneous (CDW)
Compatible With:
Dialogic 2000 Media Gateway DMG2060DTISQV34

 
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12/9/2016 2:12:06 AM
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