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Electronic HP Care Pack Next Day Exchange Hardware Support - extended servi

Mfg. Part: UQ219E | CDW Part: 2499824 | UNSPSC: 81111812
$59.84Advertised Price
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Extended service agreement
  • replacement
  • 4 years
  • shipment
  • response time: NBD
  • for Officejet 2620
  • 68XX
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 4 years
  • shipment
  • response time: NBD
  • for Officejet 2620
  • 68XX
  • 7110; Officejet Pro 6830
  • 69XX
  • 8610
  • 8710
Fast, expert advice and troubleshooting! Now, your business can get enhanced technical phone support, expert advice and troubleshooting assistance from the HP North America technical support team. If your HP printer's issue cannot be resolved remotely, you will also receive fast, reliable product exchange to keep your business up and running.

Enhanced technical phone support for your business. When experiencing an issue with an HP product, customers call the dedicated HP Care Pack toll-free number to quickly connect to a highly experienced HP technician based in North America. Service is available from 6 am to 12 am Mountain time, (Monday - Friday), excluding holidays.

Next business day Priority AM (10:30 am) hardware exchange. If the issue cannot be resolved remotely, HP will replace the nonfunctioning product with a new or equivalent-to-new one.

HP supplies packaging, instructions for return and pays shipping both ways.

Support and issue diagnosis from a highly experienced HP technician for installation, product configuration, wireless, networking and problem resolution.

Access to web-based diagnostic tools.

Enhanced service features begin on the date of hardware purchase and are provided for the entire 4 years of coverage. If your product is replaced, the contract is transferred to the replacement product for the remainder of the 4 years of coverage.

Most areas within the continental US can be serviced by the morning of the next business day, Hawaii and Alaska require an additional 1-2 days for service.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: HP
Compatibility: PC
Manufacturer: Hewlett Packard Services
Model: Next Day Exchange Hardware Support
Packaged Quantity: 1
Product Line: Electronic HP Care Pack

Service
Support Full Contract Period: 4 year(s)
Support Details Full Contract Period: 4 years
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support

Service & Support
Location: Shipment
Response Time: Next business day
Return Shipment: At manufacturer expense
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Response Time: Next business day



Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day

Equipment
Class of Equipment: Printers and multifunctional office machines

Miscellaneous (CDW)
Compatible With:
HP Deskjet Ink Advantage 2060 K110a
HP Officejet 2620 All-in-One
HP Officejet 6600 e-All-in-One H711a
HP Officejet 6700 Premium e-All-in-One H711n
HP Officejet 6812 e-All-in-One
HP Officejet 6815 e-All-in-One
HP OfficeJet 7110 Wide Format ePrinter
HP Officejet J3608 All-in-One
HP Officejet J3680 All-in-One
HP Officejet J4580 All-in-One
HP Officejet J4680 All-in-One
HP Officejet Pro 6830 e-All-in-One
HP Officejet Pro 6968 All-in-One
HP Officejet Pro 6978 All-in-One
HP Officejet Pro 8100 ePrinter N811a
HP Officejet Pro 8600 e-All-in-One N911a
HP Officejet Pro 8610 e-All-in-One
HP Officejet Pro 8710 All-in-One

 
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2/19/2017 10:05:56 PM
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