Exinda Premium Maintenance - extended service agreement - 3 years - on-site

Premium Maintenance support is fully comprehensive extending to network integration or device configuration issues. Premium Maintenance includes unlimited access 7 days per week, 24 hours per day to Technical Assistance Center (TAC) with less than 30-minute response time for critical issues; software upgrades - software releases that contain new features and functionality relevant to a new release theme, in addition to fixes to address known issues.