150

Extreme Networks ExtremeWorks 4 Hour Onsite - extended service agreement -

Mfg. Part: 97008-X460-48T | CDW Part: 4021157 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: 16402
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: 16402
Extreme Networks offers modular and comprehensive ExtremeWorks service solutions that continuously evolve to help you protect your network investment and support your business goals. Whether you are a service provider, e-business, or an enterprise, you demand 24x7 uptime to maximize your productivity, and a knowledgeable and experienced service partner who can tailor service solutions to meet your specific business needs. ExtremeWorks service solutions encompass everything you need to keep your network infrastructure optimized, tuned and protected so you can concentrate on your bottom line - your business goals.

For customers who require a more comprehensive level of service and support, Extreme offers on-site support services 24 hours a day, 7 days a week. With access to geographically-dispersed spares depots, a technical engineer will arrive on-site with parts to ensure timely problem resolution. On-site delivery is only available for situations where a hardware defect is attributable to the product failure, and a replacement part from Extreme Networks is required to solve the customer issue.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Extreme Networks
Compatibility: PC
Manufacturer: Extreme Networks Services
Model: 4 Hour Onsite
Packaged Quantity: 1
Product Line: Extreme Networks ExtremeWorks

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Type: New releases update



Support Details Service Included: E-mail consulting



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web support

Service & Support
Location: On-site
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Complicated network devices

 
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12/7/2016 2:45:11 PM
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