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FireEye Platinum - extended service agreement (renewal) - 3 years - shipmen

Mfg. Part: RN-5400EX-PTM3Y | CDW Part: 3907794 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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800.808.4239 Mon-Fri 7am-7:30pm CT

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Extended service agreement (renewal)
  • advance parts replacement
  • 3 years
  • shipment
  • response time: NBD
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Product Overview
Main Features
  • Extended service agreement (renewal)
  • advance parts replacement
  • 3 years
  • shipment
  • response time: NBD
The key to FireEye support programs is flexibility. In support services, this means a combination of popular standard plans and specifically tailored plans for situations where threat protection is a mission-critical function. The Platinum program covers both hardware and software support.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Equipment
Class of Equipment: Complicated network devices

Header
Brand: FireEye
Manufacturer: FireEye
Model: Platinum
Packaged Quantity: 1
Product Line: FireEye

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting
Support Details Type: Product info support



Support Details Service Included: Web support



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: Next business day
Service Included: Advance parts replacement
Type: Extended service agreement (renewal)

Service & Support Details
Response Time: Next business day



Response Time: 1 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

 
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12/6/2016 12:05:56 AM
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