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GlobalSCAPE Standard Support - technical support - for GlobalScape EFT Serv

Mfg. Part: GSEFT-SX-HTTPS | CDW Part: 1689087 | UNSPSC: 86101601
$167.57Advertised Price
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for GlobalScape EFT Server HTTPS Add-On Module
  • 1 production server
  • phone consulting
  • 1 year
  • business hours
  • response time: SBD
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Product Overview
Main Features
  • Technical support
  • for GlobalScape EFT Server HTTPS Add-On Module
  • 1 production server
  • phone consulting
  • 1 year
  • business hours
  • response time: SBD
GlobalSCAPE offers both Standard Support plans for enterprise file transfer server solutions. These plans include the same level of software maintenance protection. A Platinum Maintenance and Support plan provides you with emergency access to the support technicians at regular business hours.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: GlobalSCAPE
Compatibility: PC
Manufacturer: GlobalScape
Packaged Quantity: 1
Product Line: GlobalSCAPE Standard Support

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: Same business day
Service Availability: Business hours
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity critical
Response Time: Same business day
Service Availability (Hours a Day): Business hours
Service Availability (Time): 8:00 AM - 6:00 PM
Service Type: Phone consulting



Limitation: Severity high
Response Time: 1 business day
Service Availability (Time): 6:00 AM - 8:00 PM



Limitation: Severity low
Response Time: 3 business days



Service Type: E-mail consulting



Service Type: Web knowledge base access



Service Type: New releases update

Software
License Qty: 1 production server
Software Title: GlobalScape EFT Server HTTPS Add-On Module

 
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12/3/2016 6:10:55 PM
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