GlobalSCAPE Standard Support - technical support - for Globalscape EFT File

Mfg. Part: GSEFT-SX-FTC | CDW Part: 4141615 | UNSPSC: 81112201
$3,503.21Advertised Price
Lease Option ($109.30 /month) Lease Availability

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Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 11 hrs 42 mins
  • Technical support
  • for Globalscape EFT File Transfer Client (FTC) Module
  • 1 production server
  • ESD
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for Globalscape EFT File Transfer Client (FTC) Module
  • 1 production server
  • ESD
  • phone consulting
  • 1 year
  • 10x5
GlobalSCAPE offers both Standard Support plans for enterprise file transfer server solutions. These plans include the same level of software maintenance protection. A Platinum Maintenance and Support plan provides you with emergency access to the support technicians at regular business hours.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Electronic Distribution: Yes
Installation Type: Locally installed

Brand: GlobalSCAPE
Compatibility: PC
Manufacturer: GlobalScape
Packaged Quantity: 1
Product Line: GlobalSCAPE Standard Support

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: 10 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity high
Response Time: Same business day
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 10 hours a day
Service Type: Phone consulting

Limitation: Severity major
Response Time: 1 business day

Limitation: Severity minor
Response Time: 3 business days

Service Type: E-mail consulting

Service Type: Web knowledge base access

Service Type: Web support

Service Type: New releases update

Service Type: Major upgrades

License Qty: 1 production server
Software Title: Globalscape EFT File Transfer Client (FTC) Module

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10/21/2016 4:18:07 AM
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