HPE 4-Hour 24x7 Proactive Care Advanced Service with Defective Media Retent

Mfg. Part: H8B36A3#YV2 | CDW Part: 4106736 | UNSPSC: 81112201
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  • Technical support
  • for HPE ConvergedSystem 3PAR 7400 Operating System Suite Drive
  • phone consulting
  • 3 years
  • 24x7
  • response time: 2 h
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Product Overview
Main Features
  • Technical support
  • for HPE ConvergedSystem 3PAR 7400 Operating System Suite Drive
  • phone consulting
  • 3 years
  • 24x7
  • response time: 2 h
HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively.

Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues.

HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.

The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs.

Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible.

You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Installation Type: Locally installed

Brand: HPE
Compatibility: PC
Manufacturer: HP 3Par Products
Model: 4-hour 24x7 Proactive Care Advanced Service with Defective Media Retention
Packaged Quantity: 1
Product Line: HPE

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Response Time: 2 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Service Type: Web knowledge base access

Service Type: New releases update

Service Type: Defective media retention

Software Title: HPE ConvergedSystem 3PAR 7400 Operating System Suite Drive

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10/27/2016 6:13:01 AM
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