HPE Enterprise Standard Support Service - extended service agreement - 1 ye

Mfg. Part: H7Z80A1#100 | CDW Part: 3340415 | UNSPSC: 81111812
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Mon-Fri 7am-7:30pm CT
Ships same day if ordered before 4 PM CT
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
HP Enterprise Standard Support Service for HP TippingPoint Next-Generation Firewall (NGFW), consists of hardware and software services that enable you to increase the availability, reliability, and security of your network. HP TippingPoint technical resources work with your team to help you to resolve hardware and software problems of your HP TippingPoint products. HP Enterprise Standard Support Service offers advanced hardware exchange for eligible HP TippingPoint NGFW. When a hardware return is necessary, HP ships a replacement product or part to your location free of freight charges. Replacement products or parts are new or equivalent to new in performance.

As they become available, HP Enterprise Standard Support Services also provide you with software updates for eligible HP TippingPoint products to help improve the security of your network. Software updates and technical documentation can be downloaded from HP TippingPoint Threat Management Center (TMC). In addition, HP Enterprise Standard Support Service provides you with access - 24 hours per day, 365 days per year - to technical support for both software and hardware to help you resolve incidents quickly and efficiently.

To provide enhanced security, HP TippingPoint NGFW customers can purchase Digital Vaccine (DV) subscription service. DVs are generally delivered at least once a week, and more frequently whenever critical vulnerabilities and threats emerge, and can be deployed automatically with no user interaction required. Through the HP ThreatLinQ website, the HP TippingPoint DVLabs team provides information on every filter, as well as information on attack events occurring globally. You can use this information to fine-tune your configurations for more comprehensive protection.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Class of Equipment: Servers

Brand: HPE
Compatibility: PC
Manufacturer: HP Software
Model: Enterprise Standard Support Service
Packaged Quantity: 1
Product Line: HPE

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Type: New releases update

Support Details Service Included: Web knowledge base access

Support Details Service Included: Remote diagnosis

Service & Support
Location: Shipment
Service Availability: 24 hours a day / 7 days a week
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

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10/21/2016 11:05:10 PM
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