HPE Next Business Day Hardware Exchange plus 24x7 Software Support - extend

HP Hardware Exchange and Software Support Care Pack Service combines popular hardware and software services that enable you to increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you to resolve hardware and software problems. The HP Care Pack service is offered on HP networking products that have a limited lifetime warranty and HP Visual Collaboration products. Software support provides access to the HP Response Centers. HP Response Center engineers work with your IT team to provide advice on software features and use, problem diagnosis and resolution, software defect identification, and access to patches. The service also provides electronic access to firmware update releases to help extend the lifecycle of your technology investment. Hardware exchange offers a reliable and fast exchange service for eligible HP networking and HP Visual Collaboration products. Specifically targeted at products that can easily be shipped and on which you can easily restore