Enhance your IT infrastructure’s uptime using the HPE Foundation Care 24x7 Service Agreement Extension. It offers 24-hour availability to professional HPE technicians, seven days a week to enable prompt response. The HPE 24x7x4 Foundation Care renewal for 0-25K covers on-site repairs, which limit the exit of sensitive enterprise data from your premises. With a four-hour call-to-repair time, it helps cut down on device downtime.
This support solution covers advance hardware replacement parts, materials and labor that reduce TCO. Its electronic remote support services facilitate off-site issue diagnosis and remediation. Choose from a broad range of consultation modes such as telephone, fax or mail to match your unique business needs. Use phone consultations to easily set up customer-installable software and customer self-repair (CSR) parts. The HPE Foundation 0-25K service agreement allows IT administrators to access model-specific technical resources through web-based tools for fast and accurate troubleshooting. It enables IT administrators to download and install firmware updates to ensure peak performance.