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HiveCare Alliance - extended service agreement - 5 years - shipment

Mfg. Part: AH-S-SYS-ALN-5YR-AC-300 | CDW Part: 4038823 | UNSPSC: 81111812
$822.93Advertised Price
Lease Option ($25.68 /month) Lease Availability
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 4 hrs 32 mins
  • Extended service agreement
  • replacement
  • 5 years
  • shipment
  • response time: NBD
  • commercial
  • for Aerohive AP370
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 5 years
  • shipment
  • response time: NBD
  • commercial
  • for Aerohive AP370
  • AP390
HiveCare Support Programs are designed to give you the confidence and peace of mind that your investments in Aerohive's Mobility Platform are leveraged so that you can take full advantage of network simplicity, cost reduction, and cloud-enabled solutions.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Aerohive
Manufacturer: Aerohive
Model: Alliance
Packaged Quantity: 1
Product Line: HiveCare

Miscellaneous
Pricing Type: Commercial

Service
Support Full Contract Period: 5 year(s)
Support Details Full Contract Period: 5 years
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Emergency phone consulting
Support Details Type: Technical support



Support Details Service Included: Phone consulting



Support Details Service Included: E-mail consulting



Support Details Service Included: Web support



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: Next business day
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity level 2
Response Time: 1 hour



Limitation: Severity level 3
Response Time: 3 hours



Limitation: Severity level 4
Response Time: 1 day

Equipment
Class of Equipment: Complicated network devices

Miscellaneous (CDW)
Compatible With:
Aerohive AP370
Aerohive AP390

 
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12/9/2016 11:28:29 AM
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