IBM Rational DOORS - trade up license

Mfg. Part: D09QKLL-BL | CDW Part: 2490522 | UNSPSC: 43232402
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  • Trade up license + 1 Year Software Subscription and Support
  • 1 floating user
  • upgrade from 1 authorized user
  • Passport Advantage Express
  • Linux
  • Win
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Product Overview
Main Features
  • Trade up license + 1 Year Software Subscription and Support
  • 1 floating user
  • upgrade from 1 authorized user
  • Passport Advantage Express
  • Linux
  • Win
  • HP-UX
  • Solaris SPARC
Are you looking for effective ways to control your requirements, improve staff efficiency and reduce project costs and delivery time? IBM Rational DOORS software can help you achieve your requirements management goals by enabling your teams to focus on building what your business and customers really need, not waste time and effort on unnecessary/manual tasks and rework.

Rational DOORS allows you to capture, trace, analyze and manage changes to information and demonstrate compliance to regulations and standards. DOORS has proven itself on some of the most challenging projects and helped organizations standardize and manage their requirements process more efficiently.

Successful management of requirements starts by documenting them in a way that's easy to interpret and navigate. The hierarchical organization of requirements in the Rational DOORS interface helps make it easier to locate information within the database. An easily accessible document-style list of requirements shows each individual requirement in context, while a convenient navigation tree reveals the structure of the information set. A tabular view of the requirements helps you view and assign additional information against them within an unlimited number of your own attributes.

Requirements traceability is key to demonstrating conformance and compliance, and facilitating impact analysis of requirement changes. Traceability links within Rational DOORS software can be easily traversed—simply click on the link indicator displayed beside a requirement, select the link you want to follow, and the Rational DOORS application can traverse the link to the related requirement.

Creating links can be as easy as dragging and dropping between two requirements. A new link can be created from the source to the target requirement with outgoing and incoming link indicators displayed beside the relevant requirements.

With DOORS software, you can create filters to analyze requirements and see that traceability is complete. For example, using a filter, you can help quickly identify user requirements that are not linked to system requirements - these represent customer needs that are not satisfied by the technical specification. The DOORS solution also supports external links: Requirements can be associated with information outside of the DOORS environment. For instance, dragging a link from a requirement in the DOORS software into a word processing document can create a functional link to the requirement.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
System Requirements
Platform: HP-UX , Linux , Solaris SPARC , Windows

Bundled Support: 1 Year Software Subscription and Support
License Category: License
License Qty: 1 floating user
License Type: Trade up license
Licensing Program: Passport Advantage Express
Upgrade from: 1 authorized user

Support Details Full Contract Period: 1 year

Brand: IBM
Compatibility: PC , Unix
Manufacturer: IBM
Model: DOORS
Packaged Quantity: 1
Product Line: IBM Rational

Service & Support
Type: New releases update

Service & Support Details
Service Type: New releases update

Response Time: 2 hours
Service Availability (Hours a Day): Business hours
Service Type: Phone consulting

Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting

Service Type: Web knowledge base access

Service Type: E-mail consulting

Software Upgrade Details
License Qty: 1 authorized user
Software Type: IBM Rational DOORS

Category: Development tools
Subcategory: Development tools - utilities / components & libraries

License Pricing: Volume

Product Reviews
Rated 4 out of 5 by 12reviewers.
Rated 4 out of 5 by The traceability of system requirements helps teams collaborate, but the images added in DOORS are not exported easily in Word documents. Valuable Features:We use DOORS to document system requirements and inherit customer equirement maintain standard and conformity. It helps in traceability of requirements and restricts changes to requirements by anyone. In order to make changes to the requirements, one needs RCR (Requirements change request) which would be reviewed and approved before applying changes. It would help in impact analysis and version tracking.It is a great tool for requirement gathering and elicitation. Itbrings all the business analysts in a team on the same page as everyonehas the same understanding on requirements.The traceability to systemrequirements, customer requirement and test cases helps all teams toreference each other's work in an easier manner.Improvements to My Organization:IBM DOORS has helped in keeping requirements wording and structure standard across all customer documents. It's export functionality helps in producing quality requirements with ease within short time frame. This helped in supporting multiple clients at the same time with lesser chances of errors.Room for Improvement:* The product is less configurable in terms of Menu options. The replication of data is not as easy as excel across the rows/columns. In order to replicate, the user needs to go to each cell and make the change* Upon losing connection to VPN/internet, DOORS can lose the content written and this requires it to be redone. The product should at least send a notification to the user about lost connections to avoid rework* The images added in DOORS are not exported easily in word documents. They do not scale as expectedUse of Solution:I used the tool for two years.Deployment Issues:The software came pre-installed with the machine but DOORS upgrade took long time. It slows the machine and additional RAM is required on machines with DOORS.Customer Service:Customer service is good as we got an IBM consultant to fix issues or code, but his support is limited to minor bugs. Major enhancements and bugs had to be escalated and sent to IBM which had a longer turn around time.Previous Solutions:I have used HP Quality Center but DOORS provides better standardization and maintainability of requirements.Initial Setup:It was straightforward as it came pre-installed on my company machine.Implementation Team:It was through a vendor team. The implementation and training was smooth, but the enhancements and bug fixing took long time.Cost and Licensing Advice:It is an expensive software but worth the spending for a larger firm which require standards across customers.Other Solutions Considered:I was not offered any other option. The company has used this tool for years for requirement gathering and maintenance.Disclaimer: I am a real user, and this review is based on my own experience and opinions. August 1, 2016
Rated 2 out of 5 by It should not be considered for distributed teams, but the DXL scripting language allows me to customize and extend Rational DOORS. Valuable Features:The ease in which one can link requirements is very important to the general user since traceability is a core task in requirements management.As an admin and developer, the DXL scripting language allows me to customize and extend Rational DOORS in (almost) any way imaginable.Improvements to My Organization:Requirements management is a key activity in any software development process and especially so in safety-conscious industries, i.e. where incorrect software can kill you, e.g. automotive, aviation, medical devices, etc. In these industries Rational DOORS shouldn’t be thought of as an improvement, but more as a key tool for doing your job, like a compiler or defect tracker.Room for Improvement:Too numerous to enumerate. There are always wants by the DXL development community. Personally I would like to see a copy module function that doesn’t include links.One huge improvement would be better support for distributed teams. The Rational DOORS client is terribly slow if you are not on-site with the server. Also, a better method of exchanging data between Rational DOORS servers or better yet a synchronization method.Use of Solution:I started using Rational DOORS in 2005. I was a dedicated Rational DOORS DXL developer from 2008 to 2014. I still do Rational DOORS admin and development, but also have other duties as a requirements engineer at Intel.(DXL is the scripting language used to customize and extend DOORS.)I’ve used several versions. The earliest version I’ve used is the venerable Telelogic v8.2, before the company (and thus product) was bought by IBM.I’ve used IBM’s versions 9.2, 9.3, 9.5, and 9.6. None of these versions are particularly noteworthy or different from each other in terms of the user experience.Please note that none of my comments apply to Rational DOORS Next Generation (DNG). That is a Jazz Platform product and is not a continuation of the old Telelogic tool.Deployment Issues:No issues encountered.Stability Issues:Not if you take the proper precautions and train users. Bad user practices can undermine stability in the server.Scalability Issues:I have never personally scaled Rational DOORS above approx. 100 active users and at that size we had no problems.Initial Setup:Rational DOORS provides no guidance on best-practices for the product, or advice in requirements management using the product. So an initial setup is best done by someone with a deep understanding of both requirements management, and the tool.Implementation Team:Only ever through in-house.Other Advice:Many new Rational DOORS users hate the product as a relic from the ‘90s. Most who have used the product over several years are generally ok with it. I like it, but I’ve made my living off it for years so I’m biased.Rational DOORS can be an excellent requirements management tool, but only if:* All users of the tool are on-site with the server. Rational DOORS should not be considered for distributed teams* All users are trained in how to use the basic features of the tool* There is an experienced Rational DOORS admin and DXL developer (can be same person) that can support users and create customizations and extensions. Rational DOORS out-of-the-box will never satisfy the needs and desires of users or admins. Only an experienced admin/developer will understand the best-practices for the product and be able to quickly build a layer of customizations and extensions to make life easier for users and adminsPlease note that I consider these points extremely important. You cannot just buy a few Rational DOORS licenses and think you’re done. To be able to use Rational DOORS effectively you must invest in user training and at least one person who is experienced in Rational DOORS.And finally, perhaps a little off-topic, users ought to be trained in requirements management, especially in safety-conscious industries. For example, earning FAA certification for avionic software is a process whose foundation is requirements management. Users must understand why requirements management is important and be taught how to apply its principles in their work.The postings on this site are my own and don't necessarily represent Intel’s positions, strategies, or opinions. #iwork4intel.Disclaimer: I am a real user, and this review is based on my own experience and opinions. June 21, 2016
Rated 4 out of 5 by Traceability, ability to create new attributes, access to management on all levels, and DXL are valuable features. However, we had issues deploying v9.6 64-bit as the server had to be upgraded first. Valuable Features:DOORS is a customizable requirements management tool. The main feature that DOORS is used for is the traceability, which through it you can perform an analysis on the requirements how they decompose down to the lowest level. Also you can perform an impact analysis on the proposed changes and see the cost of your change. History of changes in DOORS is also important, as a lot of time there is a need to find out who performed the change as in a large team with people moving from place to place sometimes is needed to trace to the originator and understand the reason.The way that new attributes can be created and the access management in all level is also another feature that is very useful in DOORS as with distributed teams and external contractors there is always the need to manage the data that users are allowed to access and modify.Of course with the use of DXL all those things can be automated and be reported. DXL is very dynamic and came a long way from 5.4 and earlier. And as a lot of development and effort has been put into it, companies are reluctant to move to DOORS NG as this feature does not exist (or anything similar to it).We are using DOORS together with IBM Rational Publishing Engine for reporting that makes everything a bit easier instead of using DXL to export the reports to Word.Improvements to My Organization:It is important to understand that DOORS is just a tool that should help you to manage the requirements, or better documents that needs to trace to other documents in a controllable way providing history of changes and details of the change that do not need to be reported but they need to be stored. It is important to understand also that the first thing before managing, is that a process needs to be in place that identifies what it has to be done and the way that it will be done described in a simple and clear manner. Then DOORS can be customised to support that process and ensure that the process has been followed. In that way DOORS can ease the burden on the user to follow cumbersome steps of process as there is no alternative. This way the quality can be improved and audits become easier. DOORS is heavily used in aerospace, space, automotive (especially safe critical or mission critical systems) as this way can ensure a full history and lifecycle of the requirements it can be combined with change management tools to control and track the changes and only allow changes to happen when there is a need. Also allows through traceability to identify the effect of the proposed change to the system down to the component (hardware or software). Furthermore it can be customised that way to record the verification and reports can be produced at all levels to identify that requirements have been validated and verified and the system performs as expected. In the organisations that I worked for and I’m still working DOORS has made a lot of things possible that reduce the development and verification time.Use of Solution:I have used DOORS since 2000 from version 5.4 to 9.6Deployment Issues:There were some issues with deploying DOORS 9.6 64bit as the server had to be upgraded in a specific sequence especially if the client was also installed. In general if the instructions from IBM are followed then is usually safe. It pays at the end if there is a test system and the upgrade is tried first there before the production server is upgraded.Stability Issues:The latest version of DOORS is very stable. Earlier versions had problems but a lot of them have been fixed. One issue with the 9.6 version is the new feature of resizing and positioning the main DOORS explorer window and opening the last opened modules during start. This feature can give an error message some times which is not easily reproducible. IBM has been informed and there is an open problem.Scalability Issues:DOORS can be scaled to a large number of users and usually modules can contain many attributes and objects. The main issue is the local drives, the faster the drives that DOORS data reside the faster the response on the client. Servers on virtual machines might sometimes be slower because of the way the local drives have been attached to them (storage SANs). But usually is pretty fast. I have worked in environments with more than 300 users and the only issues encountered are the data that were within modules (number of objects) and the history that was recorded. If there is a design behind it on what you need to record within DOORS then usually there are no issues. Sometimes in projects people are getting over excited and from the point that there was no tools and no control and everything was done in paper, they tend to create a lot of attributes to track even the smallest thing, this can create a performance issue as the data recorded are too many.DOORS can be delivered to distributed teams with Citrix. This in my experience is the best solution as the performance impact through remote access is minimal (XenApp or XenDesktop). It is not advisable to be delivered trough Microsoft terminal server alone as there are performance issues and DOORS is not so usable. Then it can be secured with Netscaler, and delivered to any devise so when people are on the road they can use DOORS to perform their activities from anywhere.Customer Service:IBM provides one of the best customer services that I have encounter. There are always there to support you and there are quick to response.Technical Support:I have used IBM technical support a number of occasions to report issue with DOORS or RPE there are always come back quite fast (within a few hours of the issue), and there are always find a solution or a fix to the issue. Also IBM has forums that can be searched for solutions and issues that other people have encountered, post questions and someone from IM will reply. Online help is always good and up to date.Initial Setup:Initial setup of the software is straight forward. Just follow the steps described in the IBM site. The complexity starts on the use case of the business that wants to employ DOORS. Different businesses have different use cases and different users have different needs. At that point an expert is needed to design the Database and the relationships in that way that can be maintainable for the future and provide an ease of use. DXL tools and customisations always add an extra level of complexity.Implementation Team:In-house implementationOther Advice:I have worked with DOORS since 2000. I have used DOORS as an engineer managing my requirement, verification and tests, as an expert user, creating DXL scripts to export documents to Word, as an admin managing users and the entire database (multiple databases through the sites). I have developed Verification Tools in DOORS that control all the process of verifying the requirement from creation of the test procedure and script to writing the results and running the test (reviews, accesses etc.). I have a big experience in DXL and I can achieve anything with DXL (with some limitations). What I have seen over and over again is that the use of DOORS is incorrect in a lot of companies. Most of the companies try to adjust the processes to the tools provided instead of adjusting the tools to the correct process. DOORS can be adjusted to the process that you would like to work with, if you think about the process first in isolation of the tool, then, you cannot go wrong with DOORS. The other way around will lead in a lot of effort to put everything right. Standardisation is another issue that companies get it wrong. Users does not want to standardise, they want to do their own thing. The effect is that they use DOORS and for the same work there are a lot of different ways of doing it. They use DOORS as a repository and not as a tool to help them achieve their work easier. DOORS can help you to standardise, minimise mistakes and effort needed to achieve your goal, which can lead in reducing the cost of your development, validation and verification of your product.Disclaimer: I am a real user, and this review is based on my own experience and opinions. May 23, 2016
Rated 4 out of 5 by With reusable DXL, It allows me to write a single script that can then be plugged into all DOORS clients, but it takes quite a lot of experience to master. Valuable Features:By far and away the most useful feature of IBM Rational DOORS is the Dynamic Extension Language (DXL) syntax & manual that it comes with (then again I must be biased having been coding in DXL for 13 years and counting). With each new release going back to when I started with DOORS 4.1 the vendor (used to be Telelogic, until IBM bought them out) provides a DXL Reference Manual as part of the product which is free to anyone using DOORS - explaining which functions the IBM development team is using themselves to extend the DOORS client functionality (and inviting all software developers to take their crack at customizing the DOORS client to better suit the needs of their company)Improvements to My Organization:By learning how to write reusable DXL, I've been able to write a single script that can then be plugged into all DOORS clients at my company, meaning if I can save one person 1 hour we can then multiply that by hundreds (if not thousands) of system engineers which equates to quite a lot of time & money saved.Room for Improvement:Getting started with DOORS Administration, how to setup a project, how to maintain it, and how to get started with DXL are all areas that need quite a bit of experience to master. I highly recommend finding someone certified in being an IBM Rational DOORS v9 deployment specialist and better yet using him/her as a mentor as you learn yourself. Skipping the all important project architecture workshop is going to cause you a lot of frustration throughout the lifecycle of your project.Use of Solution:I have been using DOORS for 15 years, 1st two as a software developer that looked up the requirements for the GUI he was assigned to develop, the latter 13 for everything from writing DXL to meeting with clients, being a technical lead for a distributed set of DXL developers = lots of fun.Deployment Issues:Not having the right people bought in at all levels of management to have a smooth flowing process for deployment, it takes the work of quite a few individuals to make it all work, IT, software, systems, configuration management, quality - getting everyone on the same page and the training they need just in time is quite a challenge.Stability Issues:By placing the DXL we've developed under heavy levels of scrutiny with code reviews, configuration control, change control boards and frequent interactions with the actual users of the solution we've been able to avoid the typical pitfalls that might come with developing customizations.Scalability Issues:Developing skilled & experienced specialists that know how to setup DOORS projects and help existing ones adopt best practices takes time and the only way to get real experience is to do it, hard to find the people distributed across the geographical boundaries to fill these roles over prolonged periods of time.Customer Service:it's gotten considerably better since the early years of the Telelogic acquisition, once you submit a few tickets you get the hang of it. It would be nice the same person answering all your questions all the time so you get the rapport, but that might be asking too much.Technical Support:Once you get into the advanced use cases of using your own DXL, most of the time the support can be handled in house.Previous Solutions:I started my career with DOORS & DXL and have not looked back. I have helped programs go from SLATE to DOORS.Initial Setup:It was quite complicated, luckily for me I learned from the best and was able to continue to network and continue learning from the brightest minds in the industry. Combining this with my own experiences and the many clients I have worked with have equated to superb amount of real like challenged faced and overcome.Implementation Team:Have had vendor in house for very select engagements, mostly self created solutions based on many in house meetings and sound software development.ROI:A good question... lots of time & money saved.Cost and Licensing Advice:I've been able to bypass this question for the most part in my line of work and focus more on the client experience once the DOORS server & licenses are available.Other Advice:I absolutely believe for any company to be successful with DOORS they must invest in an in-house support team of architects & trainers who's full time job it is to deploy DOORS and help programs learn how to use it effectively.Disclaimer: I am a real user, and this review is based on my own experience and opinions. September 2, 2015
Rated 3 out of 5 by We used it to track the impact a new product's requirements had on an existing system, but it's not model-based, lacking integration of requirements, system diagrams, etc. Valuable Features:The product was being used for developing and tracking new requirements for a system we were working on. There wasn't one specific feature that comes to mind, as it was approximately 12 months ago that I was using the product to develop requirements.Improvements to My Organization:The product was used to better track and structure requirements we were developing for a new product that was to be integrated into an existing system with its own requirements. It was a way for us to track new requirements and its impact on existing ones.Room for Improvement:None comes to mind right now. I know that the group was discussing the movement towards model-based systems engineering where they were looking into alternate products that allows the integration of requirements, system diagrams, etc. all in one tool.Use of Solution:I used it last year, for one year.Deployment Issues:No issues encountered,Stability Issues:No issues encountered,Customer Service:I never had to use customer service.Technical Support:I never had to use tech support,.Disclaimer: I am a real user, and this review is based on my own experience and opinions. August 19, 2015
Rated 5 out of 5 by It enables us to manage our customers' requirements effectively and efficiently, but it crashes sometimes. Valuable Features:* Configuration management* Requirements linking* Access control* DXL5Improvements to My Organization:It enables us to manage our customers' requirements effectively and efficiently.Room for Improvement:They need to improve the DOORS change proposal.Use of Solution:I've used it for six months.Deployment Issues:No issues encountered.Stability Issues:It can crash, but it doesn't happen too often.Customer Service:I've not used their customer service.Previous Solutions:No previous solution was in place.Implementation Team:We did it in-house, but I wasn't involved.Cost and Licensing Advice:Use right license model to suit your needs.Other Advice:Get someone who is familiar with the product to manageDisclaimer: I am a real user, and this review is based on my own experience and opinions. August 16, 2015
Rated 4 out of 5 by Remote users who access the network via a VPN may encounter a bit of sluggishness, but object-linking is the most valuable feature. Valuable Features:The ability to link objects is most valuable, because this provides the traceability from the customer requirements to our product requirements, and ultimately our test results.Improvements to My Organization:As the product development lifecycle progresses, DOORS helps to maintain the traceability as requirements change (base-lining), and as new requirements emerge.Room for Improvement:The most difficult feature of DOORS is how it creates "DOORS tables" from tables that are imported from a Word document. There are ways to address this, but describing them in detail here would take up too much space. Workarounds include using embedded OLE objects of Excel spreadsheets or using an image of the table if it is a small one that is unlikely to change.Use of Solution:I've used it for 10 years.Deployment Issues:Remote users, that access the network via a VPN, may encounter a bit of sluggishness maneuvering through the database - but that may depend on the speed of the network and the size of the database. There are ways to address this issue.Stability Issues:DOORS stability is quite reliable.Scalability Issues:No issues encountered.Customer Service:Excellent! IBM Rational DOORS team have always been quick to respond and knowledgeable about any issues I may have presented them.Technical Support:Excellent, as well. Very knowledgeable.Previous Solutions:Prior to IBM Rational DOORS, I've used a SLATE database to track requirements. It wasn't as user-friendly and at the time we switched to DOORS, the decision was based on what our customers were using to track their requirements. DOORS was the better choice and is still the most recognized tool for requirement traceability.Initial Setup:The initial setup was straightforward, thanks to the robust help files that IBM has maintained as a library that is accessible both inside the tool (Help button) and via the internet (on the IBM site). Aside from that, technical support was available as needed - even to the extent that phone support can be provided.Implementation Team:We used our own in-house team.ROI:As the product life-cycle reaches maturity for a given project, the ability to re-use requirements, and their related data in other projects is very helpful. DOORS is also a great tool for discovering "orphan" requirements early in the cycle, as well.Other Solutions Considered:IBM Rational will work with you if you decide to use DOORS. The support provided by the vendor is excellent.Disclaimer: I am a real user, and this review is based on my own experience and opinions. August 6, 2015
Rated 4 out of 5 by ?It works better if your partners use the same tool, but it ensures full traceability. Valuable Features:* Traceability* VRTMsImprovements to My Organization:Requirements development, and doing everything from functional requirements to system requirements, means we can verify that there are no orphan or childless requirements, which ensure full traceability in a short amount of time using the available tools.Use of Solution:I've used it for six years.Deployment Issues:No issues encountered.Stability Issues:No issues encountered.Customer Service:8/10.Technical Support:8/10.Previous Solutions:No previous solution was used.Initial Setup:It was very straightforward.Implementation Team:It was done in-house.Other Advice:It's better if your partners use the same tool, which makes for better sharing of files and artefacts.Disclaimer: I am a real user, and this review is based on my own experience and opinions. August 3, 2015
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