IBM ServicePac 1 Year On Site 9x5 4 Hour

Mfg. Part: 69P9403 | CDW Part: 420283 | UNSPSC: 81111812
$671.31Advertised Price
Lease Option ($20.94 /month) Lease Availability

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Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:2-4 days
Orders placed today will ship within 4 days
  • Service for IBM x342
  • x345 and x360 series
  • Post Warranty
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Product Overview
Main Features
  • Service for IBM x342
  • x345 and x360 series
  • Post Warranty
Protect your investment Servers are the ideal way to share huge volumes of data among many users. But if the server goes down, many times the business may come to a grinding halt. Idle user. Lost Sales. Missed deadlines. In short, a productivity nightmare. With an easy-to-use IBM ServicePac, your business can have a Service Technician on site is as little as four hours. A skilled IBM support specialist, who'll work diligently to minimize downtime and get critical computing resources back up and running.

9x5 4 Hour: A service technician is scheduled to arrive at your location within four business hours after a remote problem determination is completed. IBM provides service from 8:00 a.m. to 5:00 p.m. in your local time zone, Monday through Friday, excluding IBM holidays. If after 1:00 p.m. it is determined that onsite service is required, you can expect the service technician to arrive the morning of the following business day. For noncritical service requests, a service technician will arrive by the end of the following business day.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Lenovo
Compatibility: PC
Localization: N/a
Manufacturer: IBM
Model: ServicePac
Packaged Quantity: 1
Product Line: IBM , Lenovo ServicePac

Support Details Full Contract Period: 1 year
Support Full Contract Period: 1 year, 1 year(s)
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement
Support Details Type: Limited warranty

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Service & Support
Location: On-site
Response Time (with unit list): 4 hour(s)
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time (with unit list): 4 hour(s)
Service Availability: 9/5 Hours a day / days a week

Service Availability: 24/7 Hours a day / days a week

Miscellaneous (CDW)
Compatible With:
Lenovo System x3400 7973
Lenovo System x3400 7974
Lenovo System x3400 7975
Lenovo System x3400 7976
Lenovo System x3500 M2 7839
Lenovo System x3500 M3 7380
Lenovo System x3650 7979
Lenovo System x3650 M2 7947
Lenovo System x3650 M3 7945
Lenovo System x3650 T 7980
Lenovo System x3655 7985

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10/23/2016 7:31:16 AM
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