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IBM Tivoli Business Service Manager - license

Mfg. Part: D04YNLL | CDW Part: 3951306 | UNSPSC: 43232307
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  • License + 1 Year Software Subscription and Support
  • 1 resource value unit
  • Tier 1
  • Passport Advantage Express
  • Linux
  • Win
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Product Overview
Main Features
  • License + 1 Year Software Subscription and Support
  • 1 resource value unit
  • Tier 1
  • Passport Advantage Express
  • Linux
  • Win
  • AIX
  • Solaris
IBM Tivoli Business Service Manager provides operational and business audiences with the service visibility and intelligence needed to more effectively manage real-time service health and business activity including automated service modeling, service impact analysis, root cause analysis, and tracking of key performance indicators and SLAs in targeted dashboard.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
System Requirements
Platform: AIX , Linux , Solaris , Windows

Software
Bundled Support: 1 Year Software Subscription and Support
License Category: License
License Qty: 1 resource value unit
License Type: License
Licensing Program: Passport Advantage Express

Service
Support Details Full Contract Period: 1 year

Header
Brand: IBM
Compatibility: PC , Unix
Manufacturer: IBM
Packaged Quantity: 1
Product Line: IBM Tivoli Business Service Manager

Service & Support
Type: New releases update

Service & Support Details
Service Type: New releases update



Response Time: 2 hours
Service Availability (Hours a Day): Business hours
Service Type: Phone consulting



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Service Type: Web knowledge base access



Service Type: E-mail consulting

General
Category: Business applications
Subcategory: Business - data analysis & business intelligence

Licensing
Hardware Pricing: Tier 1
License Pricing: Volume

Product Reviews
Rated 3 out of 5 by 2reviewers.
Rated 3 out of 5 by The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool. Valuable Features:TBSM is a rock, and our house would have crumbled without it. The most valuable feature for my team is the ability to taken event feeds from all/any source tool (we leverage 20+) and put them in a single pane of glass. Since we also have an extensive Tivoli Framework implemented, we have auto-ticket info passed into our console as well.Improvements to My Organization:Being able to manage the entire flow of events firing on alerts set in so many source consoles, let my team correlate seemingly disparate break points and jump out to the source tool for trending and issue isolation.Room for Improvement:TBSM is being replaced for our work by another Tivoli tool - DASH. This replacement will address the biggest area of improvement. We need the most commonly leveraged real-time metric trends from the source tools in the same pane of glass as the event stream is presenting, and DASH gives a way to do that with logical grouping by type & app.Use of Solution:9yrsDisclaimer: I am a real user, and this review is based on my own experience and opinions. October 8, 2016
Rated 3 out of 5 by The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool. Valuable Features:TBSM is a rock, and our house would have crumbled without it. The most valuable feature for my team is the ability to taken event feeds from all/any source tool (we leverage 20+) and put them in a single pane of glass. Since we also have an extensive Tivoli Framework implemented, we have auto-ticket info passed into our console as well.Improvements to My Organization:Being able to manage the entire flow of events firing on alerts set in so many source consoles, let my team correlate seemingly disparate break points and jump out to the source tool for trending and issue isolation.Room for Improvement:TBSM is being replaced for our work by another Tivoli tool - DASH. This replacement will address the biggest area of improvement. We need the most commonly leveraged real-time metric trends from the source tools in the same pane of glass as the event stream is presenting, and DASH gives a way to do that with logical grouping by type & app.Disclaimer: I am a real user, and this review is based on my own experience and opinions. May 6, 2016
  • 2016-10-30 T09:18:47.415-05:00
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  • loc_en_US, sid_3951306, prod, sort_default
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