Infoblox Premium Maintenance - technical support - 1 year

Mfg. Part: IB-MAIN-1400-MOD-DFW-01 | CDW Part: 3530743 | UNSPSC: 81112202
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Ships today if ordered within 13 hrs 50 mins
  • Technical support
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
  • for P/N: IB-1400-MOD-DFW
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Product Overview
Main Features
  • Technical support
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
  • for P/N: IB-1400-MOD-DFW
Infoblox Premium Maintenance is tailored for customer environments that require 24 x 7 access to technical support services. Customers receive support via web, email, and phone. Infoblox provides assistance with initial product deployment and configuration, answers questions related to product features, diagnoses and corrects software errors, and provides configuration or software workarounds when applicable.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Infoblox
Compatibility: PC
Manufacturer: Infoblox
Model: Premium Maintenance
Packaged Quantity: 1
Product Line: Infoblox

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Priority 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Priority 2
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 6:00 AM - 6:00 PM

Limitation: Priority 3

Limitation: Priority 4

Service Type: E-mail consulting

Service Type: Web support

Service Type: Knowledge base access

Service Type: New releases update

Miscellaneous (CDW)
Compatible With:
Infoblox DNS Firewall Activation license

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10/25/2016 2:10:38 AM
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