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KEMP Basic Support - technical support - for Virtual LoadMaster VLM-10G - 1

Mfg. Part: EB-VLM-10G | CDW Part: 4078937 | UNSPSC: 81112201
$1,553.10Advertised Price
Lease Option ($48.46 /month) Lease Availability
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 7 hrs 3 mins
  • Technical support
  • for Virtual LoadMaster VLM-10G
  • phone consulting
  • 1 year
  • business hours
  • response time: 1 business hour
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Product Overview
Main Features
  • Technical support
  • for Virtual LoadMaster VLM-10G
  • phone consulting
  • 1 year
  • business hours
  • response time: 1 business hour
KEMP's network engineers and technical professionals have been providing expert systems support for customers ranging from small and medium businesses to fortune 100 enterprises. Covering a wide range of design configurations and system complexities, the engineers can rapidly and efficiently help you derive the most value from your LoadMaster appliance. This enables the LoadMaster clients to maintain high-availability, redundant-unit operation while a failed unit is being serviced.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: KEMP
Compatibility: PC
Manufacturer: Kemp Technologies
Model: Basic Support
Packaged Quantity: 1
Product Line: KEMP

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 business hour
Service Availability: Business hours
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1/2/3
Response Time: 1 business hour
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): Business hours
Service Type: Phone consulting



Limitation: Severity level 4



Service Type: E-mail consulting



Service Type: Web support



Service Type: New releases update



Service Type: Web knowledge base access

Software
Software Title: Virtual LoadMaster VLM-10G

General
Installation Type: Locally installed

 
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12/7/2016 8:57:18 AM
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