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KEMP Premium Support - extended service agreement - 1 year - shipment

Mfg. Part: KMP EP-2400 | CDW Part: 3763904 | UNSPSC: 81111812
$2,121.67Advertised Price
Lease Option ($66.20 /month) Lease Availability
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
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Availability:1-3 days
Orders placed today will ship within 3 days
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • for LoadMaster 2400 Load Balancer ADC
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • for LoadMaster 2400 Load Balancer ADC
Premium support provides 24 x 7 support. Hardware replacement in advance. From diagnosis, a replacement unit will ship the next business day.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: KEMP
Compatibility: PC
Manufacturer: Kemp Technologies
Model: Premium Support
Packaged Quantity: 1
Product Line: KEMP

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Type: New releases update

Service & Support
Location: Shipment
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity level 2



Limitation: Severity level 3



Limitation: Severity level 4
Response Time: 1 business day



Limitation: Severity level 5

Equipment
Class of Equipment: Complicated network devices

Miscellaneous (CDW)
Compatible With:
KEMP LoadMaster 2400 Load Balancer ADC

 
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12/4/2016 12:17:50 AM
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