Lenovo Post Warranty Advanced Product Exchange + Priority - extended servic
Mfg # 5WS0F31478
CDW # 3391320
| UNSPSC 81111811
Know your gear
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. The service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
Lenovo's Advanced Exchange Service provides expedited replacement of your product should you experience problems with faulty equipment. If the issue cannot be resolved by phone, you will receive a replacement product equivalent in value and function, saving you from unexpected downtime and repair expenses. The customer is responsible for returning the defective unit in the packaging provided with the replacement unit within 15 days.
Priority technical support is an enhanced warranty plan that provides direct anytime-access to the right level of technical support on the first call. Bypass basic troubleshooting and experience shorter hold times, reduced repair times and higher first time fix rate
Lenovo's Advanced Exchange Service provides expedited replacement of your product should you experience problems with faulty equipment. If the issue cannot be resolved by phone, you will receive a replacement product equivalent in value and function, saving you from unexpected downtime and repair expenses. The customer is responsible for returning the defective unit in the packaging provided with the replacement unit within 15 days.
Priority technical support is an enhanced warranty plan that provides direct anytime-access to the right level of technical support on the first call. Bypass basic troubleshooting and experience shorter hold times, reduced repair times and higher first time fix rate