Micro Focus Service Desk for Incident Management - initial Priority Mainten

Mfg. Part: 877-007287-I | CDW Part: 4270556 | UNSPSC: 43231501
$482.78Advertised Price
Lease Option ($15.06 /month) Lease Availability

Have leasing questions? Let us know how can we help.

Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Initial Priority Maintenance ( 1 year )
  • MLA
  • VLA
  • electronic
  • Linux
  • Win
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Product Overview
Main Features
  • Initial Priority Maintenance ( 1 year )
  • MLA
  • VLA
  • electronic
  • Linux
  • Win
Create a centralized, knowledge-driven repository for all your service management information. The Service Desk configuration management database (CMDB) is a centralized, knowledge-driven repository for all service-management information discovered, inventoried and managed through ZENworks and other products.

Provide more choices by supporting modern web technologies. With Service Desk, you are not limited by a specific browser or plugin because the product supports every browser on every operating system and embraces the latest web 2.0 technologies.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Category: Business applications
Installation Type: Locally installed
Subcategory: Business - technical support & helpdesk software

Brand: Micro Focus
Compatibility: PC , Unix
Manufacturer: Novell
Model: For Incident Management
Packaged Quantity: 1
Product Line: Micro Focus Service Desk

License Pricing: Volume

Support Details Full Contract Period: 1 year

Service & Support
Type: New releases update

Service & Support Details
Service Type: New releases update

Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 1
Response Time: 1 hour

Service Type: Web support

Distribution Media: Electronic
License Category: Maintenance
License Qty: 1 license
License Type: Initial Priority Maintenance
License Validation Period: 1 year
Licensing Program: Novell Master License Agreement (MLA) , Novell Volume License Agreement (VLA)

System Requirements
Platform: Linux , Windows

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10/26/2016 8:11:26 PM
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