Microsoft Automated Service Agent Module Fee Comm Sector - license

Mfg. Part: ATA-00001 | CDW Part: 1588719 | UNSPSC: 43232609
$146,053.94Advertised Price
Lease Option ($4,124.56 /month) Lease Availability

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Availability:In Stock
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  • License
  • 1 PC
  • Select
  • Select Plus
  • Win
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Product Overview
Main Features
  • License
  • 1 PC
  • Select
  • Select Plus
  • Win
Microsoft Automated Service Agent (ASA) system represents the next generation of online customer service, combining the quality and intimacy of attended support with the low cost of self-service.

Companies strive to provide best-of-breed customer service while controlling escalating support costs. Ideally, automated online solutions would handle routine inquiries, while support staff would leverage the opportunity to build customer loyalty and generate incremental sales. Current online support mechanisms - FAQ and Search - have fallen short of meeting customers expectations of acceptable service, causing routine queries to be handled by support staff.

Microsoft's Automated Service Agent system represents a significantly different approach to customer service combining the low cost of online support while delivering immediate and high-value responses associated with live customer support.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Microsoft
Compatibility: PC
Model: Module Fee Comm Sector
Packaged Quantity: 1
Product Line: Microsoft Automated Service Agent

License Category: License
License Qty: 1 PC
License Type: License
Licensing Program: Microsoft Select , Microsoft Select Plus

System Requirements
Platform: Windows

Category: Online & appliance based services
Subcategory: Online services - technical library

License Pricing: Volume

Software Family
Microsoft Family: Other

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10/22/2016 10:19:17 PM
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