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Micro Focus Total Care - technical support (renewal) - for NetIQ Sentinel B

Mfg. Part: 877-001862-COM | CDW Part: 1664012 | UNSPSC: 81112201
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Availability:
Ships today if ordered within 15 hrs 57 mins
  • Technical support (renewal)
  • for NetIQ Sentinel Base Package
  • 1 instance
  • VLA
  • ESD
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support (renewal)
  • for NetIQ Sentinel Base Package
  • 1 instance
  • VLA
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Security and regulatory compliance are top priorities for today's businesses - including yours. Because these issues are complex, companies often handle them manually through time-consuming, inefficient and very expensive processes. If this describes your current approach, you should consider Sentinel.

Sentinel delivers unmatched visibility into your network. This award-winning solution automates the monitoring of your IT controls for effectiveness so you can detect and resolve threats in real time - before they affect your business. Sentinel also provides you the documented evidence needed to meet stringent regulatory and industry compliance requirements. With Sentinel, your IT infrastructure can automatically adapt to changing business demands and regulatory policies. You will also have the tools you need to reduce security and compliance costs, manage risk more effectively, and improve security metrics and compliance reporting.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Electronic Distribution: Yes
Installation Type: Locally installed

Header
Brand: Micro Focus
Compatibility: Unix
Manufacturer: Netiq Software
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

Licensing
License Pricing: Volume

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3
Response Time: Next business day



Service Type: New releases update



Service Type: Web knowledge base access

Software
License Qty: 1 instance
Licensing Program: Novell Volume License Agreement (VLA)
Software Title: NetIQ Sentinel Base Package

 
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12/6/2016 12:03:53 AM
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