107

NetScout MasterCare - technical support - for ClearSight Analyzer with IP M

Mfg. Part: CSN/CSA-1045SUPPMSTC | CDW Part: 4277624 | UNSPSC: 81112201
$1,425.42Advertised Price
Lease Option ($44.47 /month) Lease Availability
Close

Have leasing questions? Let us know how can we help.

Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 8 hrs 51 mins
  • Technical support
  • for ClearSight Analyzer with IP Multicast Visualizer
  • History Reporter and Packet Generation option
  • phone consulting
  • 1 year
  • 24x7
View More
Product Overview
Main Features
  • Technical support
  • for ClearSight Analyzer with IP Multicast Visualizer
  • History Reporter and Packet Generation option
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
  • for P/N: CSN/CSA-1045
MasterCare is NetScout's global, industry-leading support service. With five technical support centers located across the world and access to the MasterCare portal, MasterCare customers receive 24 x 7 availability to answers and easy access to alerts, patches and product upgrades to help you get the most out of your NetScout deployment.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: NetScout
Compatibility: PC
Manufacturer: NETSCOUT
Packaged Quantity: 1
Product Line: NetScout MasterCare

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 1 business hour
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3



Limitation: Severity level 4



Limitation: Severity level 5
Response Time: 5 business days



Response Time: Next business day
Service Availability (Hours a Day): After business hours
Service Type: E-mail consulting



Service Type: Web support



Service Type: New releases update



Service Type: Knowledge base access

Software
Software Title: ClearSight Analyzer with IP Multicast Visualizer, History Reporter and Packet Generation option

General
Installation Type: Locally installed

Miscellaneous (CDW)
Compatible With:
ClearSight Analyzer With IP Multicast Visualizer
History Reporter and Packet Generation option

 
Adding to Cart...
12/7/2016 7:09:11 AM
^ Back to Top

Maximum 300 characters
An account manager will email you within one business day to confirm your request.

Your Quote has been submitted

What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.

Error!

Something went wrong.

Please try again later.

License Selector

    The license selector is not currently available. Please try again later.