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Micro Focus Total Care - technical support (renewal) - for Business Continu

Mfg. Part: 877-007541 | CDW Part: 2666513 | UNSPSC: 81112201
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Availability:
Ships today if ordered within 15 hrs 10 mins
  • Technical support (renewal)
  • for Business Continuity Clustering
  • 1 instance
  • MLA
  • VLA
  • ESD
  • phone consulting
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Product Overview
Main Features
  • Technical support (renewal)
  • for Business Continuity Clustering
  • 1 instance
  • MLA
  • VLA
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Novell Business Continuity Clustering protects your key business systems against downtime and disaster. Built on Novell Cluster Services (NCS) and Novell Open Enterprise Server, Business Continuity Clustering is the only product on the market that automates the configuration and management of a high-availability clustered-server solution.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Software
License Qty: 1 instance
Licensing Program: Novell Master License Agreement (MLA) , Novell Volume License Agreement (VLA)
Software Title: Business Continuity Clustering

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Header
Brand: Micro Focus
Compatibility: PC , Unix
Manufacturer: Novell
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3
Response Time: Next business day



Service Type: New releases update



Service Type: Web knowledge base access

General
Electronic Distribution: Yes
Installation Type: Locally installed

Licensing
License Pricing: Volume

Product Reviews
 
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2/20/2017 12:50:15 AM
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