Nutanix Platinum Plus - extended service agreement (renewal) - 3 years - on

Mfg. Part: RENSPLATPLUS62803YR | CDW Part: 4054913 | UNSPSC: 81111812
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  • Extended service agreement (renewal)
  • parts and labor
  • 3 years
  • on-site
  • response time: 4 h
  • for P/N: NX-6280
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Product Overview
Main Features
  • Extended service agreement (renewal)
  • parts and labor
  • 3 years
  • on-site
  • response time: 4 h
  • for P/N: NX-6280
Nutanix's platinum plus program is designed for large enterprises that operate Nutanix products in a mission-critical 24x7 environment, and cannot afford to take any downtime. The platinum plus service plan entitles customers to 24 hour, priority call and case handling, direct access to senior level engineers, and up to 4 hour on-site service.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Nutanix
Compatibility: PC
Manufacturer: Nutanix
Model: Platinum Plus
Packaged Quantity: 1
Product Line: Nutanix

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: E-mail consulting
Support Details Type: Product info support

Support Details Service Included: Web support

Support Details Service Included: Remote monitoring

Support Details Type: New releases update

Service & Support
Location: On-site
Response Time: 4 hours
Service Included: Parts and labor
Type: Extended service agreement (renewal)

Service & Support Details
Response Time: 4 hours

Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Limitation: Severity level 2
Response Time: 2 hours

Limitation: Severity level 3

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10/26/2016 4:49:15 AM
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